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Business Systems Analyst- Tech Ops

Remote- USA

Abacus Insights is a mission-driven technology company focused on transforming the healthcare data industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. 

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.   

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector that is not only ready for disruption. We're growing quickly and would love for you to be a part of it! 

About the Role: 

As a Business Systems Analyst at Abacus Insights, you will play a crucial role in onboarding a variety of healthcare data topics from varied systems into our foundational data models. You work will be the bases for the definition of data that support our clients’ analytics and business intelligence initiatives. This position offers an exciting opportunity to work on cutting-edge projects within the dynamic and complex healthcare payor space. 

You Will: 

  • Onboard client source data into our foundation data models
  • Explore source system data and align/map them to our internal foundational data models and subject area marts at the column & attribute level and align data grain
  • Collaborate with our enterprise data model team and client stakeholders to ensure accurate data mappings
  • Produce technical documentation including mapping and ELT documentation that our implementing data engineering teams will use to build data pipelines
  • Understand and document specific client data requirements including non-functional and functional business requirements as well as relevant upstream and downstream data use cases
  • Validate data pipelines for user acceptance against requirements
  • Demonstrate a high level of accountability, taking ownership and contributing to the team's goals
  • Assist in the development and maintenance of data documentation and metadata
  • Troubleshoot and resolve data-related issues in a timely manner
  • Communicate effectively and work efficiently across global teams
  • Stay informed about updates in internal foundational data models and continue to expand knowledge of healthcare data domains, source data systems and structures 

What We're Looking For: 

  • Bachelor's degree in computer science, health information management, data science or analysis, information technology, management information systems, or a related field.
  • 3-5 years of experience working as a business or systems analyst with healthcare data and systems  
  • Experience with and onboarding payor data (membership, claims, clinical data etc.) for use in ELT pipelines is preferred
  • Experience working with both commercial and medicare/medicaid data
  • Experience being client facing, and interacting with clients to capture requirements and data nuances and for use by data engineers
  • Strong working knowledge of SQL and relational database management systems (RDBMS)
  • Familiarity with data warehousing concepts and ETL processes
  • Excellent problem-solving and analytical skills
  • Excellent communication and technical writing skills and the ability to work collaboratively in a global team environment
  • Experience working with source data of various types including nested data, HL7/EDI formats
  • Eagerness to learn and adapt to new tools, technologies and methodologies
  • Track record in championing innovation/automation
  • Experience with or usage of snowflake and/or databricks is preferred 

Equal Opportunity Employer 

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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