Executive Assistant, Product

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

We are seeking an Executive Assistant (EA) to join the Product Program Management team to contribute to the mission of empowering Braze to build a best-in-class product through operational excellence. This role will provide operational support to the Chief Product Officer (CPO) and the broader Product Department leadership team, including Program Management, UX, and Product Management leaders.

The ideal candidate is a highly organized self-starter who is deeply dependable, thrives in a fast-paced environment, and excels at managing multiple projects with minimal supervision and consistently delivers high-quality work with tight deadlines.

Responsibilities:

• Calendar & Scheduling Management: proactively manage the CPO’s calendar by triaging requests, and coordinating internal and external meetings
• Travel & Expenses: manage travel planning and process expense reports for the CPO and Product leadership team
• Event Planning & Logistics: own end-to-end planning and execution of team events and onsite meetings. Lead logistics for large-scale gatherings such as the PDE annual planning onsite and Department Kickoffs, in partnership with internal stakeholders (e.g., Workplace Experience, IT). Responsibilities include booking conference rooms for a large number of meetings, securing external venues, managing contracts, coordinating vendors, and finalizing RSVPs
• Meeting Coordination: manage agendas and presenter logistics for recurring meetings (e.g., Product bi-weekly), including scheduling cross-functional participants, adding them to calendars, and ensuring they provide the slides in advance
• Operational Support: support the Product Program Management team with project coordination, documentation updates, and tracking and following up on department-wide action items
• New Hire Coordination: own administrative onboarding tasks such as managing Slack and email group access
• Handle sensitive information with a high level of discretion and maintain professionalism across all communications

WHO YOU ARE

• 5+ years of experience as an EA supporting senior executives in a fast-paced environment
• Exceptionally organized and meticulous in planning and execution
• Proactive self-starter who anticipates needs and solves problems independently
• Deeply dependable, with a strong sense of ownership and follow-through
• Calm under pressure and adaptable when priorities shift unexpectedly
• Strong written and verbal communication skills
• Proficient with Google Suite, Slack, and Confluence. Quick to learn new tools
• Comfortable working across teams and levels of the organization

#LI-Hybrid