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Manager, Engineering (Identity and Access Management)

Remote - US

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary

We are seeking an experienced and passionate Software Engineering Manager to lead our Identity and Access Management (IAM) team. This critical role involves overseeing the design, development, and operation of secure, scalable, and highly available authentication, authorization, and identity services that underpin our entire product ecosystem. The ideal candidate has a strong technical background in modern identity standards and a proven track record of managing and mentoring high-performing engineering teams.

Essential Duties and Responsibilities

Team Leadership and Management

  • Lead, mentor, and grow a team of software engineers, fostering a culture of technical excellence, collaboration, and continuous improvement.
  • Manage team performance, including hiring, goal setting, performance reviews, and career development.
  • Define and refine team processes, development methodologies (e.g., Agile/Scrum), and quality standards to ensure efficient delivery of robust solutions.
  • Serve as the technical expert and escalation point for the IAM domain, driving architectural decisions and ensuring alignment with company-wide security and compliance goals.

Technical Strategy and Execution

  • Develop and execute the long-term technical roadmap for the company's identity and access management platform.
  • Oversee the design and implementation of core identity services, including user registration, login, profile management, and multi-factor authentication (MFA).
  • Drive the adoption and maintenance of industry-standard protocols and technologies, such as SSO (Single Sign-On), SAML, OAuth 2.0/OIDC (OpenID Connect), robust Inter-Service Authentication (e.g., mTLS, JWTs) and Authorization permission schemes.
  • Ensure the IAM platform meets stringent requirements for security, reliability, scalability, and latency.
  • Collaborate with security, compliance, and product teams to integrate identity solutions seamlessly across all applications and infrastructure.

People Manager Responsibility

  • Lead and mentor a team of software engineers to deliver high-quality services.
  • Manage and grow team performance, goals, and career development.
  • Balance people leadership, technical guidance, and delivery management.
  • Hire, onboard, and retain top engineering talent; build a high-performing team.
  • Remove blockers, manage risks, and facilitate effective communication across teams.

Education, Experience, Knowledge, Skills, and Abilities

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 5+ years of experience in software development, with a focus on high-scale backend systems.
  • 2+ years of experience managing and leading a team of software engineers.
  • Deep, demonstrable expertise in Identity and Access Management (IAM) and core identity concepts.
  • Hands-on experience implementing and managing systems utilizing SAML, OAuth 2.0/OIDC, and other modern authentication/authorization frameworks.
  • Strong understanding of security best practices, cryptography, and common web application vulnerabilities related to identity (e.g., session hijacking, token manipulation).
  • Experience with cloud identity platforms (e.g., AWS IAM, Azure AD, Okta, Auth0) is highly desirable.

Preferred Experience

  • Experience with a modern programming language (e.g., Go, Java, Ruby, Node.js) and working with cloud platforms (AWS, Azure, or GCP).
  • Experience with identity providers (IdPs) and services like Okta, Azure AD, Ping Identity, Keycloak, or Auth0.
  • Familiarity with cryptography principles and secure coding practices.
  • Demonstrated ability to drive large, complex, and ambiguous projects to completion.
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to a diverse audience.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Environment - remote, work-from-home 100% of the time.

Pay Range Disclosure

At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.

The national estimate for the current base range for the position is: $137,600 - $212,850.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Culture

  • At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
  • We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
  • Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Equal Employment Opportunity:

Bugcrowd is EOE, Disability/Age Employer. 

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.

Apply at: https://www.bugcrowd.com/about/careers/

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