KYC & Sanctions Screening Associate - Pay

Islamabad, Pakistan

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the role:
The Pay Compliance plays a critical role in ensuring adherence to partner & regulatory requirements and maintaining efficient KYC operations, particularly within the realm of AML-CFT compliance. This role will involve meticulous handling KYC processes, remittance compliance, handling transaction monitoring queries and collaboration with financial partners to address compliance inquiries. The KYC & Sanctions Screening Associate will also contribute to service operations ensuring timely resolution of compliance-related issues.
 
What You'll Do:
  • KYC and Onboarding Compliance 
    • Verify customer identity and assess risk in accordance with regulatory standards and internal policies.
    • Execute comprehensive KYC procedures for onboarding new customers and maintaining ongoing due diligence.
    • Maintain accurate and up-to-date KYC records within the system.
    • Provide support for KYC related queries during non-business hours.
  • Remittance and Transaction Compliance 
    • Monitor transactions for suspicious activities and escalate potential risks promptly.
    • Respond efficiently and accurately to Requests for Information (RFIs) related to remittance transactions.
    • Investigate flagged transactions and discrepancies to ensure compliance.
  • Service Operations and Issue Resolution: 
    • Collaborate with internal departments and external partners to streamline compliance processes.
    • Coordinate and resolve compliance-related service requests efficiently.
    • Act as a liaison between customers and internal teams to address compliance inquiries.
    • Provide regular updates to stakeholders on compliance-related operations.
    • Ensure compliance with regulatory requirements.
  • Operational Efficiency and Communication: 
    • Suggest and implement process improvements to enhance operational efficiency.
    • Monitor and analyze compliance performance metrics to identify areas for improvement.
    • Maintain clear and effective communication with all stakeholders.
What You'll Need:
  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • 1-3 years of experience in compliance, financial services, or a similar role.
  • Strong understanding of KYC/AML regulations and compliance best practices.
  • Proficiency in data analysis and reporting.
  • Excellent attention to detail and organizational skills.
  • Strong multitasking and prioritization skills with the ability to thrive in dynamic and fast-paced environment.
  • Strong communication and interpersonal skills.
  • Ability to handle sensitive information

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

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