Operations Co-op - Careem Bike

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

What you'll do

• Be a vital part of our daily field audits of bike stations, checking for availability, cleanliness, and usage.
• Assist in monitoring station heatmaps and share your insights on rebalancing shifts to keep everything running smoothly.
• Help us document and report any operational issues, such as vandalism or outages, so we can address them promptly.
• Work closely with our warehouse staff to coordinate charging and maintenance workflows, ensuring our fleet is always ready to go!
• Keep track of trip issues, support tickets, and downtime patterns to help us improve our services.
• Support vendor coordination during pop-up activations or peak seasons, making sure everything is organized and efficient.

What you'll need

• Saudi national
• Results-driven and proactive mindset with awesome organizing skills
• Proven ability to juggle multiple competing priorities and adjust with changing business needs
• Strong communication skills in Arabic and English (written and spoken)
• Coop training should be a graduation requirement by the university or college.
• GPA of 3.5 and higher