Sr. IT Solutions Manager - Infrastructure

Pay Range: $58.10/hr. - $75.53/hr. ($120,845 - $157,099 annually)

Job Posting Closing on: Thursday, September 4, 2025📅

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required. 7X24 responsibilities. Hybrid on-site work model available with supervisory approval; management required to be on-site at least 3 days per week (this is non-negotiable).

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of more than 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

A Sr. IT Solutions Manager position is available with the City of Fort Worth IT Solutions’ Infrastructure Division.  This position will oversee two (2) teams that manage the IT infrastructure for the City of Fort Worth.  The 1^st team is responsible for the following technologies/services: Microsoft 365, Active Directory, Virtualization, Storage, Backup & Recover.  The 2^nd team is responsible for Routing, Switching, Data Center Networking, Wireless Network, Firewalls, Load-Balancers, and VPN Servers. 

Minimum Qualifications:

• Bachelor’s degree from an accredited college or university with major course work in Computer Science, Engineering, Management Information Systems, Computer Programming, Computer Technology or a related field.
• Six (6) years of experience in information systems design/administration, computer science analysis or computer programming.
• Three (3) yeas of administrative and supervisory responsibility.
• Valid Driver’s License.
• Candidate selected for hire must pass a CJIS background check (see below for details).

Preferred Qualifications:

• Knowledge of IT infrastructure management including project management; cybersecurity hardware/software management and support; and regulatory compliance activities.
• Cisco Certified Network Associate (CCNA) or higher
• Certified Information Systems Security Professional (CISSP) certification
• Demonstrate interchangeable skills that allow professional support in the operations of IT infrastructure that provides for robust system support and comprehensive business support; data center operations; server and virtualization; data network communications; cybersecurity hardware/software; digital and analog voice communications.
• Possess knowledge of technology procurement and vendor management.

The Sr. IT Solutions Manager job responsibilities include:

• Communicates with other divisions within IT Solutions, key stakeholders from departments, and vendor support to design, develop, and implement technology solutions.
• Directs the activities of the division; which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards and/or service offerings; ensures compliance with federal, state, and local laws, regulations, codes, and/or standards.
• Supervises staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations.
• Assess existing systems to identify areas for improvement and determine whether new technologies are needed to address inefficiencies or enhance performance. Ensure that technology investments and decisions support the organization's objectives.
• Participate in the development and monitoring of divisional budget. Performs research and creates reports specific to departmental programmatic operations; analyzes efficiency, and compliance for auditing, including city of Fort Worth rules and regulations.
• Establishes the divisions strategic goals, vision, business objectives, and tactical plans.
• Demonstrates flexibility to focus on the necessary level and schedule capacity needed to support a 7x24x365 environment.

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Physical Demand

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Apply Now! Come be part of something special in Fort Worth. 🌟

Criminal Justice Information Systems (CJIS) Background Check

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.  Due to CJIS requirements related to system access, the following will result in being disqualified for this position:  Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer.  It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.