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Director of Product, Community

Dallas, Texas, United States; Los Angeles, California, United States; San Francisco, CA, United States

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

Fandom is a participatory culture where fans not only consume but also create and shape the meaning of content. As Director of Product - Community, You will focus on the anime community and all the ways they can grow and express their fandom in our products. You will help define the strategy and roadmap for community and fan-driven discovery experiences. Further, you will ensure that the Crunchyroll experience is inclusive of all anime fans, ensuring that we provide an uplevelled experience across all devices and in all the places our fans engage with Crunchyroll.

  • Community Strategy: Lead the development of a comprehensive community and fan-focussed strategy for discovery and fandom expression.
  • Inclusion: Build a deeper understanding of our fans, their segments, and how we can create the most inclusive product possible.
  • Collaboration: Work with other product leaders and engineering, data science, programming, marketing, legal, and compliance teams to ensure that we develop high quality, high trust products.

You will report to the VP of Product - SVOD.

We are considering applicants for the location(s) of San Francisco, Los Angeles, and Dallas.

About You

We get excited about candidates, like you, because you are...

  • Experienced Product Leader: Bachelor's degree (or higher) with 12+ years in product management and 5+ years of experience building, leading, and motivating product management teams in a crossfunctional environment.
  • Established Practitioner: experience in the domains relevant to this role.
  • Player Coach: in this role, you will need to operate as both a senior individual contributor and people leader.
  • Trusted Collaborator: in this role, you'll partner with a variety of teams across the company. You'll need the ability to build deep and trusted relationships with these teams and work together in service of important shared priorities.
  • Strategic Thinker: You'll need to understand the landscape in which we're operating and make frequent tradeoffs and decisions around where to invest time and resources. You should demonstrate the ability to think 18+ months out, while also demonstrating the ability to execute on a quarterly basis.
  • Accomplished Communicator: You'll communicate your strategy and plans to executive audiences and to the company, and need the ability to communicate clearly and convincingly with a wide range of audiences.
  • Outcomes Driven:, you'll need to produce measurable results

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - Los Angeles, CA

$218,000 - $245,000 USD

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - San Francisco, CA

$242,000 - $272,000 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.

  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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