Site Reliability Engineer / Platform Engineer

About DevRev

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

About the Role

We are seeking an experienced Site Reliability Engineer / Platform Engineer to join our team and help build and maintain a resilient, scalable infrastructure supporting our applications across multiple cloud providers. In this role, you will design and implement infrastructure solutions, automate operational processes, and work closely with development teams to ensure reliable, efficient systems that scale with our business.

Key Responsibilities

• Design, build, and maintain infrastructure across AWS, GCP, and Azure using Infrastructure as Code (IaC) principles
• Implement and optimize CI/CD pipelines using tools like Argo and CircleCI to enable rapid, reliable deployments
• Manage and scale Kubernetes clusters in production environments, ensuring high availability and optimal resource utilization
• Administer and optimize cloud databases including MongoDB, Redis, RDS, and other data stores for performance and reliability
• Develop monitoring, alerting, and observability solutions to identify and resolve issues before they impact users
• Automate routine operational tasks to reduce manual toil and improve system reliability
• Conduct incident response and post-mortem analysis to drive continuous improvement
• Collaborate with development teams to design systems with reliability, scalability, and operational excellence in mind
• Document infrastructure architecture, runbooks, and operational procedures
• Evaluate and implement new tools and technologies to improve platform capabilities

Required Qualifications

• 3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering
• Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure)
• Proficiency with Kubernetes for container orchestration and management
• Demonstrated expertise with IaC tools (Terraform, CloudFormation, Pulumi, or similar)
• Experience with CI/CD platforms, particularly Argo and/or CircleCI
• Solid understanding of database technologies including MongoDB, Redis, and relational databases (RDS)
• Proficiency in at least one programming or scripting language (Python, Go, Bash, etc.)
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, CloudWatch)
• Experience implementing and managing OpenTelemetry (OTEL) for distributed tracing, metrics, and logging
• Strong understanding of networking, security, and infrastructure best practices

Nice to Have

• Experience managing multi-cloud or hybrid cloud environments
• Familiarity with service mesh technologies (Istio, Linkerd)
• Knowledge of security hardening and compliance in cloud environments
• Experience with cost optimization in cloud infrastructure
• Contributions to open-source infrastructure or DevOps projects
• Certifications from major cloud providers

What We're Looking For

• Problem-solver who thrives on automation and reducing operational burden
• Clear communicator who can explain technical concepts to both technical and non-technical stakeholders
• Detail-oriented with strong attention to reliability and security
• Collaborative team player who enjoys mentoring others
• Self-motivated learner who stays current with infrastructure and cloud technology trends

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to work with cutting-edge cloud technologies and tools
• Collaborative environment focused on knowledge sharing and professional growth
• Remote or flexible work arrangement
• Continuous learning and development opportunities

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.