Engineering Manager - Ruby on Rails

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We’re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world. To learn more about us click here.

Job Title: Engineering Manager - Backend
Reports to: Head of Engineering
Location: Bangalore, India. Full Time - Office
Key Relationships: Marketing, Support, Engineering, Product.

Work Hours: European Time Zone.

Job Purpose: 

About Easyship

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud-based shipping software, businesses of all sizes have the tools needed to scale globally. At Easyship, we believe in accelerating borderless commerce. From small business owners to crowdfunding campaigns and global brands, we’re proud to be a trusted gateway to the world. Learn more about us here.

Job Purpose:

We are seeking an Engineering Manager to lead a Ruby on Rails–focused squad. This role blends technical leadership with people management to deliver scalable backend systems, support product strategy, maintain engineering excellence, and nurture team growth.

What You’ll Do:

Engineering management at Easyship is built on four pillars:

People Management

• Grow, coach, and retain backend/frontend engineers with clear goals, regular feedback, and defined career paths.
• Set high standards for code quality, ownership, and collaboration—model honesty, transparency, and “help each other win.”
• Run effective 1:1s, assess performance, and make staffing/leveling decisions

Process Management

• Establish lightweight, predictable workflows (Scrum/Kanban as suitable).
• Improve delivery flow: reduce cycle time, increase throughput, and keep WIP manageable.
• Prioritize quality: definitions of ready/done, code review best practices, testing strategy, release discipline, and incident response.

Project & Delivery Management:

• Co-own the domain roadmap with Product and Design, translating strategy into sequenced deliverables.
• Lead cross-team projects (APIs, shared services, migrations) with clear communication and risk management.
• Ensure timely delivery, measurable impact, and alignment with business objectives

Technical Leadership

• Provide architectural guidance on system design, API contracts, scalability, reliability, and cost efficiency.
• Advocate modern engineering practices (DDD, event-driven design, observability, CI/CD, security by design).
• Balance short-term delivery with long-term architectural health, including tech debt management.

How You’ll Be Measured:

• Delivery predictability: Sprint/quarter commitments met, dependency risks mitigated.
• Engineering health: Cycle time, PR review latency, change failure rate, MTTR.
• Quality & reliability: Defect trends, alert fatigue, SLO/SLA adherence.
• People & culture: Engagement, retention, career growth, hiring quality.
• Business impact: Measurable outcomes linked to revenue, cost, or customer experience.

Who You are:

• 12+ years in backend engineering with strong Ruby on Rails and SQL expertise.
• 2+ years of leadership experience managing teams while remaining technically hands-on.
• Skilled in system architecture, scalability, reliability, and test frameworks.
• Clear communicator with strong organizational and strategic thinking skills.
• Adept in Agile methodologies and cross-functional collaboration.
• Strong mentoring ability and a commitment to technical excellence.

Nice to have:

• Proficient with Git/GitHub workflows, Docker/Kubernetes, and cloud platforms (GCP preferred; AWS/Azure acceptable).
• Experience with PostgreSQL, Redis/Sidekiq, RabbitMQ, ElasticSearch, and GCP infrastructure.

What You’ll Get:

• Competitive Equity Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.
• Gym & Wellness Reimbursement: Training for a big race? Don’t sweat it. We offer gym reimbursement for all employees.
• Generous Vacation Policy: We think time off is essential… and we encourage it!
• Duvet Day: Perfect for those cold winter days, when you don’t want to escape the warmth of your bed!
• Mental Health Day: You deserve a day off! A chance to recharge and enjoy ‘Me Time’
• 4 weeks of ‘Work from Anywhere’: Whether you’re working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture!
• Professional Development: We’re here to help you hit your career goals to help get you where you want to be.

Our Global Team:

 

Headquartered in London with offices in New York, Hong Kong, Singapore, Melbourne, Toronto, Bangalore and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team!

What its like to work at Easyship? Have a look below !

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law.