
Sales Development Representative
About Glean:
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
About the Role:
As a Sales Development Representative at Glean, you'll partner closely with our Account Executives to find and engage new prospects that would be a great fit for Glean. Your goal will be to generate qualified sales opportunities that will contribute to the company’s revenue growth. We'll provide you with the tools, training, mentorship, and leadership needed to engage effectively with prospective clients, uncover their unique challenges, and convey how Glean can help solve them. Join us in our mission to bring people the knowledge they need to make a difference in the world, and be at the forefront of transforming the way businesses operate.
What you will do and achieve:
- Generate new business pipeline primarily through prospecting outbound opportunities
- Partner with Account Executives to identify and source net new pipeline and assist by researching lines of business and personas
- Identify key decision makers within new large enterprise and strategic accounts
- Gain interest from prospective customers through channels such as outbound cold calling and emails to break into net new logos in assigned territory
- Run your own qualification calls with potential clients, helping to guide them through the first part of the evaluation process
- Demonstrate attentive listening skills when understanding customer requirements and articulate how Glean can meet those needs better than other solutions
- Consistently meet established quota targets that will contribute to the company’s revenue growth
- Work with the Marketing team to provide feedback on MQLs and campaigns
- Represent Glean at strategic marketing events and trade shows
- Develop critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more
Minimum REQUIRED Knowledge, Skills, and Abilities:
- Bachelor’s degree from a four-year university
- Team-centric mindset and demonstrated ability to work well in a collaborative environment
- Excellent time management skills and ability to juggle multiple priorities
- Strong communication skills and ability to identify potential customer opportunities
- A love for making an impact and working with a team to hit key goals and metrics
- Passion and curiosity around technology with an excitement to comprehend and articulate value points to customers
- The desire to work in a fast-paced, “do what it takes” startup culture!
Preferred Experience:
- 6+ months of experience in prospecting and cold outreach with a proven, consistent track record of exceeding goals
- Startup and SaaS experience is a plus!
- Experience in engaging with customers and ability to resolve challenges effectively
- Proven track record of success in a performance-driven role focused on exceeding specific metrics (i.e. carrying a quota)
- Proficiency with Salesforce and other sales enablement tools (i.e. Outreach, Sales Navigator)
- Competitive compensation
- Medical, Vision and Dental coverage
- Flexible work environment and time-off policy
- 401k
- Company events
- A home office improvement stipend when you first join
- Annual education stipend
- Wellness stipend
- Healthy lunches and dinners provided daily
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