Senior Account Manager

Business area: Ogilvy Advertising
Team: Account Management 
Location: Sydney
Contact/ Permanent: Permanent 
Reporting to: Client Lead

We are a team. We are accountable. We partner with our clients to deliver strategic creative we are proud of.

We learn together, we create together, we win together.

And most importantly we have fun together.

About the role

Ogilvy Sydney is hiring a Senior Account Manager to work on the agency’s largest account, KFC Australia. The account is fast-paced, expands across multiple touchpoints in each campaign, and offers many growth opportunities.

The team and client are part of what makes this role so unique. Ogilvy holds a longstanding and collaborative relationship with KFC and the wider agency village. The team is tight-knit, supportive, has no egos, and is always looking for ways to have fun on the day-to-day.

As a Senior Account Manager, you will need to know the business inside out and work with our Senior Account Director to be the client’s trusted advisor. You will also be responsible for managing team members and lifting the team around them, supporting through workloads, representing the account back to the agency, and championing the great work that is being built. 

What you'll do

• Build an open, honest, and trusting relationship with the client, the account management team, the creative department, and all other agency partners
• Create the best possible opportunities for creative development by supporting teams in creative development and understanding how it delivers business challenges
• Work alongside a village team with like-minded colleagues, ensuring that teamwork and collaboration are front and centre of that process
• Be involved in team development and support your team environment through collaboration and inclusivity
• Approve/write creative briefs that are concise and actionable and create a sense of direction and creative opportunity
• Approve creative work that is on strategy and ensure work is effectively presented and executed to clients
• Provide final account service approval on all production, print and any other product of the agency’s work
• Develop a thorough understanding of the client’s brand and its competitive environment so that the agency is jointly driving the strategy and adding value to the relationship
• Work with internal stakeholders to get things done on time, on budget and with the right quality, including peers across departments and disciplines
• Manage the professional development of direct reports, including feedback and coaching and efficient delegation
• Develop a strong relationship with the client and ensure they are kept in the loop with work in progress
• Actively identify/develop additional business opportunities within assigned clients

What you'll bring

• Be a great listener, then be able to move proactively and quickly
• Leading the clients, not just reacting to briefs, anticipating their needs, and finding solutions
• Curious about how to develop strategy and a hunger to learn how to write an end-to-end strategy
• Ability to build strong agency inter-departmental and external agency relationships
• Demonstrate resilience, confidence, and tenacity
• Excellent written and verbal communication skills and strong presentation abilities, including effective influence/persuasion skills
• Ability to handle a difficult situation with diplomacy and tact
• Ability to be a good judge of creative work in terms of factual accuracy and relevance to the brief

Why Ogilvy?

• A hybrid working environment to make sure work is working for you.
• A tailored personal development plan to help you identify and achieve your goals and a dedicated manager to support your career and personal development.
• Additional time off includes your birthday, summer Fridays, and loyalty leave.
• We offer discounted rates with health insurance and fitness providers so that you can feel your best.
• Yoga, meditation, and well-being programs will also help keep your mind in shape.
• Confidential counselling support if your personal or professional life throws you a curveball.
• There are reward programs to acknowledge achievement and loyalty.
• We’ll give you a bonus for bringing other talented people into the business.
• Access to discounts and vouchers for big household name brands via our benefits platform, perkSPACE.

Our Accolades

• Cannes Lions 2024: Network of the Year
• Clio Awards 2023/24: Network of the Year
• Australian Business Awards 2024: Employer of Choice (6 years in a row)
• D&AD 2024: Network of the Year
• LIA 2023: Global Network of the Year
• APAC Effies 2024: Agency of the Year 
• APAC Effies 2023: Most Effective Australian Agency Network
• Adweek 2023: Global Agency of the Year
• Campaign Asia 2022: Creative Agency of the Year  
• Campaign Asia 2022: Digital Agency of the Year  
• LIA 2022: AUNZ Regional Agency of the Year

"When people are having fun, they produce better work” – David Ogilvy, Founder.

Please note: All applicants must have valid Australian/New Zealand working rights.

Ogilvy is an inclusive opportunity employer and is committed to building a diverse and welcoming workplace. We encourage people of all backgrounds, orientations, identities and more to apply.