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Inside Sales Manager

Remote - US

About Us! 

Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. 

We are passionate about our mission to protect every child, every school, every day! 

About the Role

The Inside Sales Manager provides leadership and oversight of sales activities of a group of Account Executives (AEs) that are focused on Raptor sales to K12 schools.  The Inside Sales Manager will collaborate closely with Sales Operations, Marketing, Systems Engineers & Product Management to understand the market’s unique needs, market conditions, and competitive landscape.  In turn, they will provide guidance and coaching to AE’s to ensure effective territory development, pipeline growth/health & sales opportunity execution with the goal of consistent quarterly/annual revenue performance. 

Responsibilities 

  • Work with Account Executives on consistent top-of-funnel development to maintain a minimum of 3x pipeline-to-goal ratio.
  • Be proactive in meeting revenue goals, managing performance and creating a culture of accountability across the team.
  • Work with Account Executives in the completion of customized pricing and proposals
  • Support marketing efforts by assisting in online campaigns, trade shows & other events
  • Establish the trust of the team and relishes leading them; stay positive in challenging situations and keep others motivated
  • Lead weekly team meetings to communicate important updates on products, process & strategic or operational priorities
  • Collaborate with the Senior Director of Sales on sales process improvement.
  • Maintain ongoing investment in product and skills training at the individual and team level.
  • Translate high-level organizational goals into team and/or individual goals for staff.
  • Establish clear performance standards; arrange appropriate outcomes for members of the team based on those standards
  • Provide tactful, direct and actionable feedback; address people, problems and stressful situations head-on.  
  • Conduct semi-annual performance reviews as well as compensation, promotional and disciplinary conversations
  • Establish a world-class culture: Develop and maintain organization of responsibility and accountability, ensuring effective training, coaching, recognition and performance standards
  • In partnership with HR, makes final decisions regarding hiring and other employment decisions 
  • Maintain up-to-date knowledge of industry and competition
  • Attend Company webinars and events as a company representative as needed
  • Other daily execution as needed, ensuring cross-dept collaboration & communication 

 

Qualifications

  • 5+ years in a SaaS/technology sales position with complex sales cycles.
  • Previous sales management experience preferred.
  • Previous experience/success selling to private/independant schools preferred. 
  • Demonstrated ability to communicate and present at all levels of the organization. 
  • Strong ability to build relationships and collaborate effectively across all functions. 
  • Pragmatic with above-average problem-solving and creative solutioning abilities. 
  • Proven understanding of how to run an effective sales process ranging from large strategic deals to smaller high-volume transactions. 
  • Excellent mentoring, coaching and leadership skills (formally or informally). 
What's in it for you? 
  • You join the gold standard in school safety software. 
  • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
  • You will work with diverse teams made up of some of the best minds in the industry.
  • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
  • You will have access to a robust benefits package that includes: 
    • Remote-first philosophy 
    • Flexible paid time off 
    • Paid parental leave 
    • 11 Paid holidays per year 
    • Workplace flexibility 
    • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical 
    • 401(k) employer contribution to help you plan for the future 
    • Company paid life insurance, STD, and LTD 
    • Pet insurance

 

If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to hr@raptortech.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

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