Warehouse Supervisor (Afternoon Shift)

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

Position Summary/Objective:

Lead day-to-day warehouse operations for raw materials, packaging, and finished goods (FG) in a food-manufacturing environment. Oversee inbound and outbound activities, ensuring timely receiving, put-away, picking, and shipping. Maintain safety, GMP compliance, and inventory accuracy while supporting production schedules. Drive team performance through data, KPIs, and continuous improvement, leveraging WMS/ERP and advanced Excel for effective planning and reporting.

Primary Responsibilities (Key Accountabilities):

Safety & Compliance:

• Champion a safety-first culture; conduct toolbox talks, incident investigations, and corrective actions.
• Ensure adherence to GMP/food safety and regulatory requirements; prepare for and support internal/external audits.

Inventory Control:

• Own cycle counting, discrepancy reconciliation, and audit readiness; maintain high inventory accuracy.
• Oversee material traceability and SAP/WMS transactions required for raw/packaging movements.

Operational Execution:

• Plan and sequence warehouse workflows to meet production schedules; optimize dock, staging, and storage utilization.
• Manage receiving, put-away, picking, line-side delivery, and outbound processes with right-first-time quality.

Equipment & Licensing:

• Ensure safe operation and maintenance of MHE; verify operator certifications and training records.

Data, KPI & Reporting:

• Monitor and publish KPIs (e.g., inventory accuracy, order fill rate, dock-to-stock time, pick accuracy, cycle count completion).
• Use WMS/ERP and advanced Excel to analyze performance trends and drive continuous improvement projects.

People Leadership

• Lead, coach, and develop warehouse associates, conduct performance check-ins and skills training on SOPs and equipment.
• Foster engagement, teamwork, and clear shift handovers; uphold company values.

Cross-Functional Collaboration

• Partner with Production, Procurement, Quality, Finance, and Engineering to align priorities and remove bottlenecks.
• Support strategic/AOP planning with operational inputs and capacity/space considerations.

Functional & Leadership Competencies:

Functional Competencies:

• Inventory & Systems Management (WMS/ERP, SAP transactions, data accuracy)
• Material Handling Expertise (forklift/reach truck best practices, safe storage/handling of food-grade materials)
• Data Analysis & KPI Monitoring (advanced Excel, dashboarding, root-cause analysis)
• Compliance & Audit Readiness (GMP, food safety, documentation rigor)
• Process Optimization & CI (lean principles, layout optimization, workflow redesign)
• Cross-Functional Collaboration (production alignment, procurement/quality interface)

 Leadership Competencies:

• Drives Results; Ensures Accountability; Optimizes Work Processes
• Plans & Aligns; Builds Effective Teams; Develops Talent
• Collaborates; Manages Ambiguity; Resilience & Stress Management

Education and Qualifications:

Required :

• 5 years of experience
• Strong understanding of food industry audits and standards, including BRC, CFIA, and other regulatory or certification requirements (e.g., HACCP, SQF, GFSI).
• Ability to prepare documentation and lead warehouse readiness for internal and external audits.
• Valid forklift and Reach truck licenses.
• Demonstrated proficiency with Warehouse Management Systems (WMS) and ERP; advanced Excel (lookups, pivots, charts).
• Experience in food manufacturing or similarly regulated environments, including raw materials and packaging handling for minimum three years

 Preferred:

• Post-secondary education in Supply Chain, Logistics, Operations, or equivalent experience.
• SAP warehouse/inventory transactions experience.

Skills and Abilities:

• Strong understanding of KPIs and performance management; able to translate data into actions.
• Excellent planning, prioritization, and problem-solving skills in a fast-paced, dynamic environment.
• Clear, professional communication; effective collaborator across functions and shifts.
• High attention to detail with disciplined SOP and documentation practices.
• Ability to coach, train, and hold teams to safety, quality, and service standards.

Working Conditions:

• On-site role in a manufacturing warehouse; standing, walking, lifting per MHE/safety guidelines.
• Flexibility to work varied shifts, extended hours, and weekends as needed to support production schedules and peak periods.

What we expect:

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.

What We Offer:

• Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
• Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.

Wait! There’s more!

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
• RRSP matching or 401k matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply:

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.