Staff Software Engineer, Observability Reliability
Join us in building the future of finance.
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
About the team + role
The Reliability Engineering team at Robinhood ensures the reliability, scalability, performance and security of the systems powering millions of users. As a hybrid role combining software engineering and systems operations, Software Engineers focused on Reliability partner closely with development teams and work on a variety of projects including:
- Applications including brokerage, crypto and money
- Service Level Agreements (SLAs) and Service Level Objectives (SLOs)
- Incident metrics (Mean Time To Detect and Mean Time To Resolve)
- Production Readiness Review (PRR)
- Black box monitoring
- Canary
- Shift left on testing including pre-production, integration and load testing
- Costs and efficiency
As a Staff Software Engineer on the Reliability team you will help build the roadmap and collaborate heavily with cross functional partners. This specific role will have ownership surrounding reducing incident metrics such as Meat-Time-To-Detect (MTTD) or Mean-Time-To-Resolve (MTTR) with a focus surrounding reliability of observability. You will build systems of reliability, centralized tooling and ensure proper focus for the team. This is a newly formed team and if you are interested in being part of the founding team, we would love to chat with you!
Bonus points if you have experience with any of the following significant projects coming up
- Experience running large workloads on Elastic Kubernetes Service (EKS) on AWS or another cloud provider
- Experience working with large Infrastructure components such as compute, storage networking and/ or developer infrastructure
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do
- Design, build, and maintain large-scale systems that power Robinhood’s platform, infrastructure, and core services
- Write and review high-quality code, create capacity and scaling plans, and debug complex, real-time issues in mission-critical systems used by millions of customers.
- Lead by example, mentoring teammates, promoting best practices, and fostering a culture focused on operational excellence and system resilience.
- Take ownership of system reliability by participating in on-call rotations, proactively addressing potential issues, and driving long-term improvements to reduce downtime.
- Collaborate with industry-leading engineers to develop scalable tools and infrastructure that meet Robinhood’s growing demands.
- Drive innovation by optimizing infrastructure for reliability and cost-efficiency, supporting Robinhood’s mission to democratize finance for all at a global scale.
What you bring
- 8+ years experience in designing, building, and maintaining large-scale, distributed systems
- Proficiency in programming languages such as Python/Go/C++
- Expertise in operating systems (Linux/Unix), networking, and troubleshooting sophisticated production issues in high-availability environments.
- A track record of mentoring team members, fostering collaboration, and contributing to a culture of continuous improvement.
What we offer
- Market competitive and pay equity-focused compensation structure
- 100% paid health insurance for employees with 90% coverage for dependents
- Annual lifestyle wallet for personal wellness, learning and development, and more!
- Lifetime maximum benefit for family forming and fertility benefits
- Dedicated mental health support for employees and eligible dependents
- Generous time away including company holidays, paid time off, sick time, parental leave, and more!
- Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$217,000 - $255,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$190,000 - $224,000 USD
Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
$169,000 - $199,000 USD
Click here to learn more about our Total Rewards, which vary by region and entity.
If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.
Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
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