Trust & Safety Senior Enforcement Analyst

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar is seeking a Trust & Safety Senior Enforcement Analyst to join our growing team in NYC. This role will be responsible for supporting the design and implementation of enforcement processes. It will include continuously improving harm detection, safety features, and impact analysis. The successful candidate will have experience implementing detection and enforcement solutions at scale and using data to measure efficacy and inform strategic decisions. 

This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan. 

WHAT WE DO

• The Trust & Safety team at Rockstar Games enables a safe and inclusive player experience for users across our games and services. 
• We reduce the exposure to harm and other forms of abuse in our online games.  

RESPONSIBILITIES

• Support the implementation of specialized abuse enforcement strategy 
• Develop internal methods to scale enforcement with a focus on risk detection and mitigation 
• Help design metrics to measure risks and impact 
• Carry out root cause analyses and execute solutions in response to evolving conditions 
• Oversee strategic projects from conception to implementation
• Manage cross-functional relationships to develop and enhance relevant tools, solutions, and processes, working closely with Policy, Operations, Product, Engineering, Security, and Legal teams 

QUALIFICATIONS

• Trust & Safety experience and dedication to building world-class online safety solutions 
• Experience with risk detection, building safety products, and delivering insight and analytics 
• Familiarity with machine learning in risk detection and content moderation 
• Experience using quantitative and qualitative analysis to influence program objectives and arrive at data-driven solutions 
• Proven ability in designing, owning, and improving processes across multiple cross-functional teams 

SKILLS

• Exceptional problem-solving and analytical skills, with a demonstrated ability to distill complex issues into structured frameworks and concrete action plans 
• Comfortable with ambiguity and able to drive results in a fast-paced and dynamic environment 
• Strong communication and relationship-building skills, with experience working with cross-functional partners and vendors 

 

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.                                   

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.