People Operations Coordinator

About the Job:

In preparation for Sama’s next phase of growth, we are searching for a seasoned People Operations Coordinator; you are an individual who can think beyond People Operations and People Management, be agile and solution-oriented.

You will be responsible for assisting in all aspects of the People Operations function, focusing on the resolution of employee issues, People communication, employee experience and other related People Operations initiatives. 

This role will serve as a key partner to the Senior Program People Operations Manager reporting directly to this role. 

Key Responsibilities:

• Recruitment: assisting in the shortlisting process, participating in interviews, maintaining recruitment records, document verification and background checks. 
  
• Onboarding process, Conducting the new employee onboarding, induction, orientation and post 3 months check-in.
• Bench management: Maintaining a healthy bench, logical movement of bench staff, stellar handling of separation process ensuring excellent customer experience.
• Payroll: Payroll data and validation, Resolution of issues, end-to-end payroll processing and reporting, HRIS handling for instance Sage/Zoho/NetSuite/CA; and partner with Payroll Manager EA.
• Records : Prepare and maintain employee files in line with policies and laws. Prepare & issue letters such as Contracts, bank, separation letters.
• Separation : Facilitate the employee separation formalities end to end. 
• HR operational processes: Ensure smooth run throughout the employee lifecycle. This includes onboarding, movements, separation, This requires Maintain clean & up to date staff databases.
• Employee relations : Partner with HRBP in handling disciplinary issues including record keeping of the same. Handle employee grievances as they arise.
• Benefits administration: Benefits enrollment and termination, including but not limited to Medical, pension , GPA , and welfare programs.
• Support: administrative logistics including transport, and outsourced services. Facilitate team bonding activities and partner in rewards and recognition program. Prepare and submit reports as and when required.
• People Operations policies: Reviewing and sharing insights with the policy specialist; ensuring implementation and adherence of the same. Conducting quarterly awareness of company policies and procedures.
• Performs other related duties as assigned by the line manager.

Minimum Qualifications:

• Bachelor’s Degree in Humanities, Sociology or a related field plus Diploma in Human Resources.
• 3+ Years’ experience in a People Operations related role.
• Hands on experience using HRIS.
• Excellent knowledge of Uganda employment laws.
• Strong communication skills, both verbal and written (English).
• Keen attention to detail, capable of doing reports and PPTs.
• Ability to work with a sense of urgency and prioritize own work.
• Team player with Good time-management and analytical skills.

Good to Have:

• Confidentiality
• Desire to work in a fast paced collaborative environment
• Deliver, Period!
• Interest in gen Z , impact, diversity &  cultures
• Fun! Make a natural connection as people! Simply put, authentic and caring!
• A good communicator, Razor sharp influencing skills

About Sama 

Sama provides high-quality training data that powers AI technology for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We’re experts in data curation and data annotation for 2D and 3D image, video, and sensor data for machine learning algorithms. Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards. 

Founded in 2008 on the belief that “talent is equally distributed, but opportunity is not”, Sama is driven by the mission to expand opportunities for those who are underprivileged. As a certified B-corp, Sama has provided worker training programs to increase economic opportunity for more than 13,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 59,000 workers and their dependents.

Today, our vision is to provide data scientists, ML engineers, and data operations teams with an indispensable, integrated platform for AI data preparation, labeling, and collection. 

For more information, visit www.sama.com.

More information can be found at:

• Featured in Forbes: How Ethical Is Your AI?
• Sama Honored on Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies — the Inc. 5000
• Reversing Poverty - Ted Talk by our founder Leila Janah

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal - Deliver. Period. - Trust & Transparency - Customer First - Humanity.

Our Benefits:

Sama is proud to offer competitive compensation corresponding to market data & level of experience. Sama also offers benefits packages based on country of employment, including but not limited to medical, dental, vision, and life insurance, holiday and vacation policies, professional development stipends and a paid sabbatical program. Our Talent Acquisition team would be happy to discuss our benefits packages with you in more detail during the interview process.

At Sama, we pride ourselves in being a diverse and equal opportunity employer.