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Contracts Manager

Austin, Texas | Remote

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

SpyCloud is looking for an exceptionally talented, highly organized, proactive, and detail-oriented Contracts Manager.  This role will report to the Senior Director of Revenue Enablement and will serve as the air traffic controller of SpyCloud’s customer contracting function, managing the full lifecycle of contracts across the GTM organization. They will play an integral role in the sales process, serving as the primary point of contact for all contract review requests and supporting a high volume of contracts in a fast paced, dynamic environment.  The ideal candidate will bring structure, efficiency, and visibility to the contracting process while maintaining a high standard of compliance and business enablement. 

 

What You'll Do:

Contract Lifecycle Management 

    • Own and manage the intake, review, and execution process for a wide range of  inbound and outbound prospect, customer and partner agreements, including SaaS MSAs, DPAs, NDAs, order forms, and partner agreements. 
    • Monitor status and facilitate progression of contracting workflows from initiation to execution.Facilitate timely completion of contracting milestones and prioritization of contracts that drive revenue while efficiently managing other essential agreements and contracting matters. 
    • Partner with the Renewals team for contract modifications and exception handling for complex or non-standard renewal transactions 
    • Manage a centralized repository for executed contracts, ensuring contracts are properly archived, indexed, and accessible for internal stakeholders

Workflow and Process Optimization 

    • Co-develop and maintain standardization contract templates and playbooks in collaboration with Legal Operations 
    • Use contract lifecycle management tools (e.g. IronClad, Asana) to improve contract visibility, efficiency, and reporting 
    • Identify opportunities to streamline contract review and approval processes across cross-functional teams 

Stakeholder Management & Enablement 

    • Become the go-to expert for all contract-operations-related matters. Serve as a liaison between internal teams (Legal, Sales, Operations, Compliance) to align priorities and coordinate contract activities
    • Translate legal feedback into actionable steps for internal business partners 
    • Participate in Onboarding sessions for GTM new hires to ensure processes and procedures are followed from the start 

Requirements:

  • 3-5 years of experience in contract management, legal operations, or related field 
  • Demonstrated experience handling a high volume and variety of agreements. Works effectively while handling multiple priorities and inquiries at once. 
  • Results driven and customer focused. Self-directed, analytical, and a strategic thinker. 
  • Familiar with legal terminology, technology and principles of governing contracts, including SaaS contract structures, channel partner relationships, and data processing agreements.  
  • Experience with contract lifecycle management platforms (e.g.; IronClad, DocuSign) 
  • Proficiency in task and project management tools (e.g., Asana) 

Nice to Have

  • Experience facilitating training sessions and creating legal and workflow related documentation for GTM teams
  • Experience with IronClad

SpyCloud is not sponsoring visas at this time.

U.S.-Based Benefits + Perks (for Full Time Employees):

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:

  • 401(k) with Employer Contribution
  • Health, Vision, and Dental Insurance
    • Health Savings Account (HSA) available with Employer Contribution
  • Employer Paid Life, Short-term, and Long-term Disability Insurance
  • Generous PTO Plan and 16 paid holidays per year

U.K.-Based Benefits + Perks (for Full Time Employees):

  • Retirement Savings Plan with Employer Contribution
  • Employer Provided Private Health Insurance and Healthcare Cashplan
  • Employer Paid Life Insurance and Income Replacement
  • Generous Holiday Plan and 14 paid holidays per year

About SpyCloud:

SpyCloud is on a mission to disrupt the cycle of cybercrime. As the leader in Cybercrime Analytics, our solutions thwart cyberattacks that originate from the use of stolen data, including account takeover, ransomware, and online fraud. More than 550 customers and partners trust SpyCloud to protect users' identities, prevent targeted attacks, and unmask adversaries attempting to harm businesses and their customers.

To learn more and see insights on your company’s exposed data, visit SpyCloud.

Our Mission:

Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.

Who We Are:

SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

Our Culture:

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy:

We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.

Compensation Transparency Policy: 

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

Learn more and apply: SpyCloud Careers

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