Back to jobs

Sr. Project Manager- Care Delivery (CONTRACT)

US - Remote

About this role

The Sr. Project Manager- Care Delivery (Contract) will serve as a critical partner in advancing Transcarent’s Care Delivery strategic initiatives through strong project leadership, cross-functional execution, and disciplined delivery governance. This role will support the planning and implementation of complex clinical, operational, and technology-enabled initiatives that enable scalable, high-quality care delivery and measurable business outcomes.

You will partner closely with Care Delivery leaders, clinicians, operations teams, Product, Technology, Analytics, and other cross-functional stakeholders to drive projects from intake and planning through execution, launch, and post-launch measurement. This role requires a blend of strategic thinking, strong operational discipline, stakeholder management, and hands-on delivery in a fast-paced, evolving digital health environment.

What You’ll Do

Project Planning & Execution

  • Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization.
  • Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting.
  • Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures.
  • Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups.
  • Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes.
  • Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations.
  • Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up.

Cross-Functional Leadership & Stakeholder Management

  • Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution.
  • Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates.
  • Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives.
  • Build strong relationships across teams and influence outcomes without direct authority.
  • Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations.
  • Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle.

Project Governance & Delivery Quality

  • Support the continued development and standardization of project management processes for the Care Delivery team.
  • Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices.
  • Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out.
  • Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle.
  • Identify opportunities to improve project delivery, team efficiency, communication, and execution quality.
  • Promote a culture of accountability, urgency, transparency, and continuous improvement.

What You Need

Required

  • Bachelor’s degree required.
  • 5+ years of project management experience; PMP certification preferred
  • 3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare setting.
  • Demonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environment.
  • Strong project planning, execution, risk management, and stakeholder management skills.
  • Proven ability to manage multiple priorities, competing deadlines, and complex dependencies.
  • Excellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groups.
  • Experience facilitating meetings, planning sessions, working groups, or executive-level project updates.
  • Strong problem-solving skills with the ability to bring structure and clarity to ambiguous situations.
  • Commitment to deadlines with a strong sense of urgency and ownership.
  • Ability to influence without authority and drive accountability across cross-functional teams.

Preferred

  • Experience supporting virtual care, care coordination, clinical operations, health advocacy, or member-facing healthcare programs.
  • PMP, CAPM, Agile, Scrum, or similar project management certification.
  • Experience with project governance, portfolio management, roadmap tracking, or PMO processes.
  • Experience with tools such as Smartsheet, Monday.com, Asana, Jira, Confluence, Miro, Lucid, or Visio.
  • Familiarity with healthcare technology platforms such as EHRs, CRMs, care management systems, or member engagement platforms.
  • Experience supporting technology-enabled operational change, workflow redesign, or implementation of new care delivery models.
  • Experience with reporting tools such as Tableau, Power BI, Looker, or similar analytics platforms.

This is a contract role for a 4-5 month assignment.

Pay: $70- $80/ Hour

Who we are  

Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn. 

At Transcarent, our values guide everything we do:

  • People First: We prioritize our Members, clients, and each other in every decision
  • Care: Every decision starts with improving health and care for our Members
  • Resilience: We push boundaries and take the uncharted path to change an industry
  • Results: We take ownership, solve with speed, and deliver for our people and each other
  • Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards 

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.  

Our benefits and perks programs include, but are not limited to:  

  • Competitive medical, dental, and vision coverage  
  • Competitive 401(k) Plan with a generous company match  
  • Flexible Time Off/Paid Time Off, 13 paid holidays  
  • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance 
  • Mental Health and Wellness benefits  

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!  

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences. 

Create a Job Alert

Interested in building your career at Transcarent? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Transcarent’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.