Current opportunities at Vacasa, a Casago Company

About This Job As a Community Association (VCAM) Maintenance Technician, you'll support your assigned location(s) daily, performing general repairs, preventative maintenance, and troubleshooting issues like appliances, HVAC, plumbing, and wifi to ensure guests and owners have exceptional experiences. This role involves coordinating with third-party vendors, participating in on-call coverage for urgent issues, and maintaining company standards for guest satisfaction and efficiency. Perfect for someone who enjoys variety, problem-solving, and takes pride in keeping properties in top condition while providing excellent customer service. Compensation  $30 - $34 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below Essential Job Functions Complete maintenance tasks and projects as assigned in common areas of managed community associations each day within the assigned market.  Create a welcoming environment for our guests and owners by ensuring our homes are well maintained with routine, emergency and general repairs in addition to preventative maintenance and inspections. Respond to guest issues regarding maintenance, as needed including but not limited to appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair and light plumbing. Performing snow removal, basic landscaping, and light cleaning. Maintaining shared pools and hot tubs (CPO preferred, training will be provided). Collect and remove trash and debris. Be part of an on-call coverage rotation within the maintenance team to address urgent issues. Establish and maintain open and regular communication and collaborative relationships with team members, location Board of Directors and management team. Be available and willing to assist your colleagues and management team and provide cross-coverage in other roles as needed to address urgent issues.  Ensure follow through on assigned maintenance tasks using in-house assignment systems and respond to time-sensitive maintenance needs. Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. Experienced in all aspects of maintenance of community property, including HVAC systems and pool/spa maintenance. 2 years of basic property maintenance experience is highly preferred. Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Regular travel within the locally assigned market and / or region. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 4% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings

About This Job This role requires strong communication and handy-person skills. You will be called upon to do anything from changing a light bulb, to helping a guest figure out how to light a gas fireplace over the phone, to walking an owner through their monthly statement. Additionally, you will support in leading and developing a team of employees. Compensation $58000 - $65000 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location.  More benefits and company perks information below. Essential Job Functions Lead and develop a team of employees through effective coaching, mentoring, and performance management. Conduct regular one-on-one meetings and annual evaluations to support professional growth and ensure alignment with company goals. Oversee daily operations and workflow management of assigned portfolio of properties to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes. Provide cross-coverage for your team and management when necessary. Conduct regular inspections prior to guest and owner arrivals. Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets. Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for. Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency. Support the budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis.  Partner and assist your Onboarding team when new units join the portfolio. Ability to perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc). Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.  Assist the recruiting process with interviewing, selection and onboarding new team members while ensuring compliance with company policies and employment regulations.  Establish and maintain open, collaborative relationships with fellow regional team members and upper management team Other duties as assigned because every day is different in hospitality! Skills + Qualifications Experience working in hotel, hospitality, vacation or similar industry is highly preferred. 1 - 2 years experience working in operational support roles;  housekeeping and maintenance highly preferred. .  Prior experience in supervisory or management level positions in a similar industry is highly preferred. Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Hybrid work environment with in-person local office worktime required. Reliable transportation required. Regular travel within the locally assigned market and / or region. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 4% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Flex Time Off Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offering

About this Job The Property Caretaker supports an assigned portfolio of vacation rental properties with responsibilities including all aspects of property management, including owner and guest relations, maintenance, and housekeeping. Supports cross-functionally across the team. Compensation $23 - $25 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. Up to $250 per month car allowance for eligible employees. More benefits and company perks information below. Essential Job Functions Assists in the daily operations of the assigned portfolio of homes. Identify areas for improvement, assisting managers in process enhancements to drive efficiency and quality outcomes. Support the team with escalated guest and homeowner concerns by responding to emails, calls and tickets. Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc). Conduct regular inspections prior to guest and owner arrivals. Works to resolve guest and homeowner concerns by responding to emails, calls and tickets. Partners with the management team on escalated issues.  Partners and assists your Business Development Representative and management team when new units join the portfolio. Supports cross-functionally across the team as needed. Other duties as assigned because every day is different in hospitality! Skills + Qualifications  Experience working in hotel, hospitality, vacation or similar industry is highly preferred. Minimum 1 year experience in housekeeping, maintenance or similar role.  Excellent time management skills with the ability to change activity frequently and cope with interruptions. Strong attention to detail. Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. This role involves frequent travel between worksites, so reliable personal transportation is essential. Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this. Reliable transportation required. Regular travel within the locally assigned market and / or region. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance. Benefits + Perks Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 4% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings