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Business Operations Specialist
Type: Full-time Employee (W-2) position (Remote)Experience: Minimum of 3-7+ years of relevant experience.Residence: Must be a current U.S. residence and lived in the U.S for 3 of the past 5 years. Location: 100% United States (U.S.) Based Remote with ALL being performed within the U.S. Trail Pass: U.S. Citizenship REQUIRED
Role Summary:
Join Via Logic, where innovation drives impact! We are a fast-growing small business focused on delivering exceptional solutions to our federal clients. As we scale, we need a hands-on operational leader to create structure, streamline processes, and ensure the company operates efficiently and compliantly. We are seeking a talented Business Operations Specialist with 3-5 years of hands-on experience to support our internal small business operations. This full-time W2 position is ideal for someone who thrives in a startup-like environment, enjoys wearing many hats, and has the vision to build systems from the ground up while directly partnering with leadership to guide the company’s growth.
We are seeking a proactive, detail-oriented Business Operations Specialist to oversee Via Logic’s internal operations. This role’s primary focus is cross-functional business operations, compliance support, and process creation, with talent acquisition as a secondary responsibility. You will be responsible for managing key business operations functions, ensuring effective coordination across teams, and management initiatives. This is the perfect opportunity for a team member with strong organizational and communication skills, who excels in managing business processes, coordinating resources, and building an engaged and high-performing team.
Your Responsibilities:
Business Operations Leadership: Own and manage core internal business operations to ensure smooth daily functioning, efficient workflows, and strong cross-team communication. Partner closely with the leadership team to create and document standard operating procedures (SOPs), implement compliance-driven processes, and improve overall operational efficiency to support Via Logic’s growth.
Cross-Functional Coordination: Act as the bridge between BD, Delivery, Finance, Contracts and recruiting teams, ensuring alignment on company priorities and contract requirements. Support proposal readiness by coordinating staffing and operational processes to meet client needs.
Talent Acquisition & Retention: Support strategic recruiting efforts for key hires and proposal staffing needs. Develop candidate pipelines and collaborate with managers on retention strategies to maintain a strong and engaged team.
Process Creation & Improvement: Identify gaps in current workflows and proactively design scalable processes to improve efficiency across departments. Use tools such as QuickBooks Projects and Monday.com to manage tracking, reporting, and decision-making for company operations.
Team Communication & Engagement : Facilitate regular leadership and team meetings, improve internal communication, and plan team-building activities, workshops, and events that strengthen collaboration and company culture.
Resource & Asset Management: Maintain accurate tracking of internal resources, including equipment, software, and contract-related assets. Ensure proper allocation and oversight to maximize resource utilization.
Your Required Skills and Experience:
Education: Bachelor’s degree in a related field.
Experience: 3–5 years of experience leading business operations in a small business or startup environment, ideally within federal contracting or compliance-driven industries.
Skills:
Demonstrated ability to create and implement new processes across multiple departments (finance, contracts, BD, HR, delivery, recruiting).
Proficiency with operational tools such as QuickBooks Projects and Monday.com (or similar).
Strong analytical and organizational skills with meticulous attention to detail.
Ability to work independently, make decisions without constant direction, and serve as a trusted advisor to leadership.
Excellent communication and interpersonal skills for cross-functional collaboration.
Preferred:
Experience supporting compliance programs, including knowledge of OFCCP, FAR, or other federal regulations.
Prior experience working directly with federal contracting compliance teams or managing audit readiness.
Hands-on experience with financial tracking and budget reporting for a small business.
Exposure to proposal staffing and rapid hiring strategies for government contracts.
Familiarity with agile methodologies and modern project management practices.
Your Benefits:
Remote Work: U.S.- based remote position offering flexibility for work-life balance.
Health Care: Comprehensive health care benefits.
Paid Time Off (PTO): Flexible PTO to support work-life balance.
How We Work:
Full-time W2 position.
May require to travel to Washington D.C for initial onboarding and quarterly client meetings.
Must be available on camera and on company-provided communication tools such as Slack, email, and for meetings between 9 AM-5 PM EST.
About Via Logic LLC and What We Do:Via Logic LLC, based in Arlington, VA, is a proud information technology partner driving innovation in DevSecOps Delivery, Data Science, Cyber Security, and Defense & National Security Analytics. Our talented team of developers, technologists, and collaborators deliver enterprise-level solutions for our clients who are tackling mission-critical challenges such as the Department of Homeland Security, Department of Justice, and Department of Defense. We cultivate a collaborative, and remote culture that champions adventures and innovation while maintaining a work-life balance, making Via Logic a caring and supportive environment for our people, clients, and partners
ServiceNow Developer [U.S. Citizenship Required]
Type: Full-time Employee (W-2) positionExperience: 3+ years of relevant technical experience.Residence: Current U.S. residence and within U.S for 3 of the past 5 years. Location: 100% United States (U.S.) Based Remote with ALL being performed within the U.S. Trail Pass: U.S. Citizenship required to obtain a Public Trust clearance.**Please note: U.S. citizenship is someone who was born in the US or obtained citizenship through naturalization that the government will verify. The government has excluded non-citizen nationals, lawful permanent residents (green card holders), refugees, or those on temporary visas
About Us: Via Logic LLC is a proud information technology partner driving innovation in DevSecOps Delivery, Data Science, Cyber Security, and Defense & National Security Analytics. Our talented team of developers, technologists, and collaborators deliver enterprise-level solutions for our clients who are tackling mission-critical challenges such as the Department of Homeland Security, Department of Justice, and Department of Defense to name a few.We cultivate a flexible, collaborative, and fully-remote culture that champions work-life balance, making Via Logic a caring and supportive environment for our people, clients, and partners.Join Us! About the Role:
The ServiceNow Developer will support the solutioning and development of locally developed applications (LDAs) and provide guidance to citizen developers. This mid-level role is responsible for leading integrations with external sources, managing the movement of ServiceNow components in the CI/CD pipeline, and performing custom application development. The ideal candidate is a team player with client-facing business acumen and strong experience in ITSM, integrations, and scoped applications.
Responsibilities:
Support the design and development of locally developed applications (LDAs).
Provide guidance and mentorship to citizen developers.
Lead and execute integrations with external systems.
Manage the movement of ServiceNow components, collections, and deployables in the CI/CD pipeline.
Implement, integrate, configure, and develop custom applications on the ServiceNow platform.
Work closely with the ServiceNow Architect to conduct code reviews, provide proofs of concept, and facilitate product demonstrations.
Perform development activities, including troubleshooting, coding/scripting, and configurations of moderate to high complexity.
Map business services and requirements to ServiceNow capabilities.
Administer, deploy, and manage USCIS systems and PaaS, SaaS, and IaaS platforms using a privileged user account.
Requirements:
Minimum of 3 years of experience as a ServiceNow Developer.
At least one current CIS (Certified Implementation Specialist) certification.
Completed Bachelor’s Degree in Computer Science, Information Systems, or a related field.
Experience with ServiceNow integrations, ITSM, and scoped applications.
Experience with CI/CD pipelines in a ServiceNow environment.
Strong team player with excellent client-facing communication skills.
Preferred Qualifications:
Experience with the Configuration Management Database (CMDB) is preferred but not required.
Familiarity with custom application development best practices.
**Candidates must meet public trust clearance requirements
Basic Requirements:
3+ years of technical experience designing, developing, and deploying secure, scalable cloud or platform solutions.
Bachelor’s degree or higher in Computer Science, Information Systems, or a related field.
MUST BE A U.S. CITIZEN AND RESIDE IN THE U.S. All work must be performed in the U.S.
Department of Homeland Security (DHS) Public Trust U.S. citizenship is mandatory, as this work is for a federal government client. Candidates will need to successfully complete a Background Investigation (BI) and credit check prior to beginning work. Nothing in applicants’ history should prevent them from obtaining a public trust security clearance.
Via Logic LLC Perks & Benefits:
Remote Work: U.S. based remote position offering flexibility for work-life balance.
Health Care: Comprehensive health care benefits.
Paid Time Off (PTO): Generous PTO to support work-life balance.
Full-time W2 position.
Must be available on company and or client provided communication tools such as Teams, Monday.com, Slack, email and for meetings between 9AM-5PM EST.
About Via Logic LLC: Via Logic Explorers comprises of multi-disciplinary thinkers and problem solvers with diverse expertise in process improvement, domain analysis, technology optimization, and lean product delivery. Our team excels in automating enterprise infrastructures, advancing cybersecurity with intelligence, facilitating cloud-native and smart transitions, implementing DevSecOps principles, operationalizing thoughtful AI/ML solutions, and developing robust identity management strategies. By leveraging this broad expertise, we provide our clients with unique insights and actionable enterprise architectures designed to drive successful modernization efforts across both government and private sector environments.