Product Analyst

We are a Chicago-based technology startup that is leading a new way forward for prescription care. We’re rethinking the pharmaceutical supply chain, introducing AI-driven marketplaces that drive down costs, and new consumer tools that guide decisions on care. Led by a team of industry experts, we’re fixing the high costs and broken experiences that define our pharmaceutical supply chain. We believe that better pricing, more information, and smarter tools can lower costs, empower consumers and help payers take control of their pharmacy benefits. The technology we’re building is the start of a new way of working together – making better outcomes possible for all.

Waltz Health Values

• Integrity: We are committed to protecting the value of clinical care across the pharmaceutical system. We are truthful and honest in our commitments with all our partners.
• Inclusion: We advocate for change that benefits us all, a smarter system that works together. We embrace our differences as well as the unique perspectives our employees and partners bring with them.
• Access: We are focused on breaking down barriers to bring choice back to the healthcare experience. We want to help all our partners get the right prescription care at the right cost.
• Accountability: We take ownership of the quality of our work and the outcomes we deliver. Our focus is on delivering a best-in-class experience for our partners while achieving bold targets.
• Progress: We believe in moving healthcare forward in everything we do. We strive for a culture that is innovating better ways to deliver pharmaceutical care.

Job Description

Waltz Health is looking for a thoughtful, detail-oriented, organized, passionate, and creative Product Analyst who can both understand the strategic vision of our company and apply that understanding to help improve the healthcare experience and outcomes of patients.  This individual will assist with managing the definition of our product pipeline, specifically the Waltz Connect Product, with a focus on the Specialty and GLP-1 opportunities.  Deep curiosity and a desire to learn along with industry and functional experience will be critical to success in this role.  As a Waltz Product Analyst, you will partner with business stakeholders and clients to understand the voice of the customer and translate that information into product strategy, features, and requirements.  The successful Product Analyst will play a key part in analyzing data to inform product decisions while also helping to lead technical product development efforts alongside the product manager and development team to ensure proper alignment with business goals and customer needs. he ideal candidate for this role will be able to combine a strong analytical and technical mindset with the ability to assist with prioritizing features and managing product roadmaps, collaboration with cross-functional teams, and delivering impactful solutions and product enhancements.  

In this important role, you will collaborate with the entire team, include our Product Team, VP and SVP of Product, Chief Strategy Officer, Chief of Information Officer, and Chief Technology Officer. 

This role reports to our Senior Product Manager.  You will primarily focused on the following responsibilities:

• Defining the Waltz Health product pipeline through new products, features, epics and user stories.
• Communication priorities and requirements to the technology and software development teams and participating in the agile development process.
• Configuring new features.
• Developing and providing expertise on the pharmacy industry, the pain points, and the opportunities to create value.
• Using industry expertise to drive product strategy and improve the lives of our patients and end users.
• Define and manage products and product features for the Waltz portfolio.
• Implement and integrate innovative new products into existing framework.
• Define business requirements and manage detailed implementation with technology teams.
• Create broad documentation in support of the Waltz product portfolio, capturing strategic business details as well as detailed technical materials.
• Create, maintain, and socialize internal and external product roadmaps.
• Incorporate feedback from internal and external customers on product strategy and use the voice of the patient to expand and drive market reach.

In the first 90 days you, will:

• Take ownership of existing products and features; familiarize yourself with our products, begin to identify opportunities for improvement, explore existing product documentation and metrics.
• Hear and understand the voice of the customer. Gain a deep understanding of Waltz clients and users, identify both internal and external customers, develop relationship and document needs and identify opportunities.
• Develop an understanding of existing product processes and artifacts; identify opportunities to develop process improvements.
• Immerse yourself in the landscape. Identify the problem and solution spaces to explore with product strategy.
• Understand product quality and baseline metrics. Identify opportunity to drive the quality of our upcoming software releases.

You will be successful because you have these traits and skills:

• Highly motivated, self-directed, and resourceful.
• Collaborative team-player.
• Superior organization and time management skills.
• Willing to expand skills and knowledge base as needed.
• Detail oriented.
• Focused
• Positive mental attitude
• PBM Pharmacy Benefit Management Experience; understanding clients, benefit plans, formulary management, prior authorization, claim request and response.
• Strategic prioritization, roadmap creation, maintenance, and communication.
• Product Development Management; proficient with agile methodology (ceremonies, epics/user stories, etc.)
• Product management software experience (Jira, Aha!, etc.)
• PBM/Adjudication System
• Market Research
• Data Analysis
• Microsoft Office (All, with deep proficiency in PowerPoint)
• Mobile and web app development (Front-end and back-end, API, UI/UX) familiarity.

We'd love for you to have these qualifications:

• Bachelors
• Masters (bonus)
• 5+ years PBM/Pharmacy/Specialty or Home Delivery (Mail Order) pharmacy experience
• 3-4 years of Product management experience
• Healthcare/Technology experience (Bonus)
• 1+ years Implementation experience a plus

Pay Range

$50k - $99k Annual salary

Benefits for Full-Time Employees

• Ground floor opportunity with one of the fastest-growing startups in health tech.
• Competitive compensation, including meaningful stock options. 
• Flexible vacation and a work culture that allows for taking time to recharge.
• Medical, dental, vision, 401K, commuter benefits, and more.