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Special Projects Lead, Operations
Remote
At Woven Care, we are a team with a deep and abiding belief in what we’re doing: building the best children’s healthcare organization in the world so that every child has access to the care they deserve.
We change lives by delivering outstanding clinical services and expanding access to those who need it most. We understand that to achieve the best outcome, we must create an unparalleled environment for the best clinicians in the world, and that’s what we’re focused on building day in and day out.
We set the highest standards of performance and work relentlessly hard to achieve our goals. And yes, we have fun doing it.
Location:
- Remote
Salary and Benefits:
- $90,000 - $120,000/year
- Comprehensive healthcare benefits (medical, dental, and vision)
- 401(k) with company match after 1 year
- Tenured paid time off
- Flexible spending account options
- Company-paid life insurance coverage
What You'll Do:
- Strategic Operations Leadership: Partner directly with the COO to solve our hardest scaling challenges. Help us find and drive opportunities that produce excellent results. Lead collaboration between teams to create better outcomes for our patients and team.
- Technology and Process Innovation: Build automated workflows that eliminate hours of manual work. Turn operational clunkiness into efficient systems.
- Data and Analytics: Turn data into clear, actionable insights that guide smarter decisions. Equip teams with better dashboards and the training and tools they need so data becomes part of their daily routine, driving better performance.
- Special Projects: Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and share results.
- Change Management and Communication: Help a fast-growing team of 450+ across 10 locations (scaling to 20+ locations in the next 18 months) adopt new systems without losing momentum.
The Person We Need Is Someone Who:
- Gets energized by complex problems with no obvious solutions
- Can learn new technologies or systems quickly
- Thrives when managing multiple high-stakes projects
- Communicates clearly regardless of the audience
- Has a strong track record of personal and professional success, achieved in part by a demonstrated willingness to take accountability for and learn from mistakes
- Is determined, gritty, resilient, and thrives under pressure
- Consistently demonstrates low ego, high character and integrity, and a positive attitude
- Is a self-starter who can work effectively with limited oversight while pushing for access and input when needed
- Has attention to detail (follow-up and follow-through are critical in this role)
- Knows how to GSD, following through on initiatives & projects to successful completion
- Has poise, tact, and diplomacy under pressure
What Experience Matters:
- Minimum Bachelor's Degree
- 2-5 years in operations, consulting, project management, or similar roles where you built or fixed complex systems
- Experience with process improvement
- Strong analytical skills and comfort with ambiguous problems
- Ability to influence people across all levels of an organization
Healthcare experience? Not required. We value grit, analytical ability, and the desire to learn quickly.
What You Can Expect:
- A fun, collaborative environment that prioritizes results and helps everyone reach their potential
- Direct access to executive strategy discussions
- Projects that will accelerate your career in operations and leadership
- The chance to build something extraordinary
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation.
Woven Care uses e-Verify to authorize eligibility for employment.
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