Job Application for Production Maintenance Technician at 1-800 Contacts

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this role

As a Production Maintenance Technician, you’ll play a critical role in keeping our production and lab operations running efficiently. You’ll work hands-on with automated equipment and production systems, performing preventative maintenance, troubleshooting equipment issues, and helping minimize downtime. Your work directly impacts production flow, operational efficiency, and the experience we deliver to our customers every day. This is a great opportunity for someone who enjoys problem-solving, working with complex systems, and being part of a fast-paced manufacturing environment.

The details

This role is located at the SLC Lab (2595 Custer Road SLC, UT 84104)
Start Date: ASAP
Shift: Friday, Saturday, and Sunday 7am-7pm
Training Schedule: Monday, Tuesday, Thursday and Friday 8am-6pm

What You’ll Do

Promote a safe work environment by following all safety procedures, policies, and SOPs
Perform preventative and reactive maintenance, calibrations, inspections, and repairs on production and optical processing equipment
Support production operations by balancing real-time troubleshooting with preventative maintenance initiatives to maximize equipment uptime and operational efficiency
Troubleshoot and repair mechanical, electrical, electronic, pneumatic, and automated production systems
Locate, diagnose, and repair equipment failures using schematics, diagrams, manuals, specifications, diagnostic tools, and technical documentation
Install, inspect, maintain, and repair production and support equipment while ensuring optimal performance and minimal downtime
Develop a strong understanding of equipment operations, system faults, calibrations, and manufacturer technical requirements
Communicate with equipment manufacturers, vendors, and technical support teams to resolve equipment issues when necessary
Maintain accurate maintenance documentation, preventative maintenance schedules, PM logs, repair records, and spare parts inventory
Support continuous improvement efforts focused on equipment reliability, production efficiency, safety, and quality
Partner with operators, leadership, vendors, and cross-functional teams to optimize operational performance and minimize production interruptions
Assist in creating and updating standard operating procedures, work instructions, and maintenance documentation
Maintain a clean, organized, and safe work environment
Communicate equipment concerns, operational risks, and production impacts in a timely manner

Why we will love you

High school diploma (or GED equivalent)
2–5 years of industrial maintenance, manufacturing maintenance, production maintenance, or technical equipment repair experience preferred
Experience troubleshooting mechanical, electrical, pneumatic, hydraulic, or electro-mechanical systems preferred
Familiarity with PLC systems, industrial automation equipment, HVAC, or CNC-type equipment is a plus
Hustle and tireless work ethic
Self-starter, driven, motivated, proactive, and disciplined
Ability to multitask and prioritize at the same time
Be innovative, and think on the fly
Know how to have fun and work hard!
Live the company values: Big-hearted, Tenacious, Unconventional, Better together!

Perks

Deep discounts on lenses, glasses, and other services
Amazing vision coverage
401(k) match
Exposure and training to other roles in the company
Tuition Reimbursement
Career pathing, internal internships (i.e. finance, marketing, HR, etc.) and other development opportunities

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Production Maintenance Technician

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