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Operations Manager In Training

Bedford Heights, OH

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Description:
Are you looking for an exciting, hands-on outdoor job with ample growth opportunities? Then join
us as our Operations Manager In-Training!

ABOUT US:
At 1-800-GOT-JUNK?, we’re the world’s largest junk removal service, committed to providing
exceptional customer experiences while promoting sustainability. We are looking for a passionate and driven Operations Manager to lead our team and enhance our
operational efficiency.

Position: Operations Manager In-Training
Company: 1-800-GOT-JUNK?
Location: Bedford Heights, OH 

JOB SUMMARY:
As the Operations Manager In-Training, you will be trained at all levels to be fast tracked from
Customer Experience Leader to Certified Sales Leader to Senior Sales Leader to
Operations. Where you will oversee daily operations, ensure excellent service delivery, and
manage our team of drivers and crew members. Your leadership will be critical in maintaining our
high standards and achieving business goals.

What We Offer:

  • Competitive payment structure including (Base Hourly + Profit Share +
    Performance-Based Bonuses)
    ● Comprehensive benefits package, including health insurance and retirement plans.
  • Full Time Hours
    ● Opportunities for professional growth and development.
    ● A dynamic and supportive work environment.

Key Responsibilities:

  • Manage daily operations, ensuring efficient and safe junk removal services.
    ● Lead, train, and motivate a team of drivers and crew members on client sites.
    ● Monitor and improve operational performance and customer satisfaction metrics.
    ● Develop and implement operational policies and procedures.
    ● Manage inventory and equipment, ensuring maintenance and compliance.
    ● Collaborate with marketing to drive local outreach and customer acquisition.
    ● Analyze financial reports and assist in budget management.

*Our company culture is the leader in our business and we are excited to offer new opportunities
to join our team in Jacksonville. You may be a great fit for this position if you have previous
experience in sales, moving, driving, warehouse, construction, customer service, maintenance
and landscaping! Southwind and its group of companies are proud to be an Equal Opportunity,
Affirmative Action, Veteran friendly employer.


Job Type: Full-time


Requirements:
● 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management
● 21+ years of age and a valid driver's license (required for insurance purposes)
● Strong leadership and team-building skills.
● Ability to work in a fast-paced environment, manage multiple priorities, and work in our
trucks as needed.
● Able to lift at least 50 lbs repeatedly!
● Proficient in Microsoft Office and operational software.
● Enjoy talking with customers on site residentially or commercially

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

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