ACTT Assistant Team Lead (Clinical Supervisor – Community Mental Health)

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

 

ACTT Assistant Team Lead (Clinical Supervisor – Community Mental Health)

Pyramid Healthcare | Asheville, NC

📍 Location: Asheville, NC
🕒 Schedule: Full-Time | Monday–Friday | Daytime Hours
📞 On-Call: As needed to support program operations

Pay: $55k-$58k per year

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Job Summary

Pyramid Healthcare is seeking an ACTT Assistant Team Lead to support our Assertive Community Treatment Team (ACTT) in Asheville, NC. This role assists the ACTT Team Leader with clinical, administrative, and operational oversight while helping deliver high-quality, person-centered care to individuals with severe and persistent mental illness.

The ACTT Assistant Team Lead functions as a key member of a multidisciplinary team, provides direct clinical services, supports staff development, and helps ensure compliance with ACT model standards, state regulations, and Pyramid Healthcare policies.

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Key Responsibilities

Clinical Services

• Provide direct clinical services, including individual, group, and family therapy.

• Participate in treatment planning, care coordination, and discharge planning for assigned clients.

• Complete clinical assessments, level-of-care evaluations, intakes, and discharge documentation in accordance with authorization and documentation requirements.

Program Compliance & ACT Fidelity

• Support ACT model fidelity, including census management, required assessments, documentation monitoring, and preparation for audits and TMACT reviews.

• Assist with tracking program performance indicators and compliance benchmarks.

Staff Support & Supervision

• Provide clinical supervision and ongoing support to assigned staff, including individual and group supervision.

• Assist with onboarding, coaching, and professional development of new and developing team members.

• Identify and communicate staffing trends, risks, and performance concerns to the ACTT Team Leader.

Administrative & Operational Support

• Assist with staff scheduling, caseload management, productivity tracking, and billable service activity.

• Support administrative functions including timekeeping, PTO approvals, mileage reporting, training compliance, crisis/on-call scheduling, and preparation of team meeting materials.

• Provide backup on-call and operational coverage to ensure uninterrupted ACTT services.

Communication & Professional Collaboration

• Serve as a liaison with referral sources, managed care entities, families, and community partners as delegated.

• Maintain consistent, professional communication with staff, leadership, and external stakeholders.

• Uphold confidentiality and professional standards at all times.

Additional Responsibilities

• Complete all required trainings in compliance with company, accreditation, and licensing standards.

• Perform other duties as assigned.

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Supervisory Responsibilities

• Provide day-to-day guidance, training, and clinical support to ACTT team members.

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Required Qualifications

Education & Experience

• Bachelor’s degree in psychology, social work, counseling, chemical dependency, or a related human services field required; Master’s degree preferred.

• Minimum of two (2) years of clinical experience serving individuals with severe and persistent mental illness required; five (5) years preferred.

• Experience in community mental health, ACT, CST, or intensive outpatient services strongly preferred.

Licensure & Certifications

• Active or eligible clinical licensure preferred (LCSW, LCMHC/LPC, LMFT, Psychologist, Psychological Associate, PMHNP, or APRN), as applicable in North Carolina.

• Current CPR and BLS certification required.

• Valid driver’s license with the ability to meet local travel requirements.

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Knowledge, Skills & Abilities

• Strong clinical judgment, crisis intervention, and problem-solving skills.

• Excellent verbal, written, and interpersonal communication abilities.

• Knowledge of federal, state, and regulatory standards governing community mental health services.

• Ability to manage competing priorities in a fast-paced, team-based environment.

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Work Environment & Physical Requirements

• In home, community-based treatment. Not office based.

• Local travel required; personal transportation may be necessary.

• Ability to occasionally lift up to 25 pounds.

• Potential exposure to infectious diseases and individuals experiencing acute psychiatric or traumatic situations.

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Why Join Pyramid Healthcare?

• Mission-driven organization with national reach and local impact

• Leadership development and growth opportunities

• Collaborative ACT team environment

• Meaningful work serving individuals with complex mental health needs

 

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us.  Our employees are expected to align with these values, behaviors, and standards.  We are held accountable for upholding these CORE Values:  INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.  DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.  COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.  PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

 

Total Rewards for Full-Time Positions:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

 

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.