Front Office Coordinator – Behavioral Healthcare

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Pyramid Healthcare, a national leader in behavioral healthcare and addiction treatment, is proud to operate our outpatient Substance Use Disorder (SUD) treatment center in Waynesboro, PA. As a recognized provider of outpatient addiction treatment services, we are committed to delivering client-centered care that supports long‑term recovery.

Our dedicated leadership team and mission‑driven staff help individuals reclaim their lives through personalized, comprehensive outpatient treatment options. If you’re seeking a meaningful role in behavioral health, addiction recovery, or clinic administrative support, we encourage you to apply for this rewarding opportunity.

Schedule

• Monday–Thursday: 8:30am–5:00pm
• Friday: 8:30am–2:00pm

Essential Duties & Responsibilities

As our Front Desk Coordinator / Administrative Assistant, you will support daily operations in a fast‑paced behavioral health outpatient clinic by:

• Managing front office operations for the facility
• Greeting and assisting clients entering the treatment center
• Overseeing appointment scheduling and coordination
• Maintaining, filing, and transferring medical records
• Performing clerical and administrative tasks, including answering phones, mailing, filing, copying, faxing, and typing
• Ordering and maintaining office and client supplies
• Assisting with intake processes and billing sheets
• Managing office equipment and vendor communication
• Handling petty cash
• Ensuring a clean, organized, and professional office environment
• Performing other duties as assigned

Required Qualifications

Education & Experience

• High school diploma required; bachelor’s degree preferred
• Administrative or front office experience preferred
• Experience in behavioral healthcare, mental health services, or addiction treatment is a plus

Knowledge, Skills & Abilities

To excel in this role, candidates should have:

• Experience in Microsoft Office
• Knowledge of federal and state compliance standards in behavioral healthcare
• Ability to learn new systems, including electronic medical records (EMR) software
• Ability to respond appropriately to high‑risk or crisis situations
• Possession of strong written, verbal, and interpersonal communication skills

Why Join Pyramid Healthcare?

• Work with a leading national behavioral health provider
• Support meaningful recovery in a mission‑focused environment
• Join a team committed to compassionate, evidence‑based care

If you’re passionate about helping others and committed to delivering high‑quality care, we encourage you to apply today!

***Due to the nature of behavioral healthcare work and our responsibility to ensure client safety, candidates selected for hire must successfully pass a criminal background check, drug screening, and any required state‑mandated clearances. Employment is contingent upon meeting all screening requirements in accordance with federal, state, and accrediting‑body regulations.***

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us.  Our employees are expected to align with these values, behaviors, and standards.  We are held accountable for upholding these CORE Values:  INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.  DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.  COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.  PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

 

Total Rewards for Full-Time Positions:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

 

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.