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Vocational Specialist (ACTT)

Charlotte, NC

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Vocational Specialist (Qualified Professional) – ACTT
📍 Charlotte, NC
💰 $24 – $26/hour (based on experience)
🕒 Full-Time, 40 hours/week + Benefits

Pyramid Healthcare of Charlotte is seeking a Vocational Specialist (Qualified Professional) to join our Assertive Community Treatment Team (ACTT).

About ACTT

Our ACTT program provides a “hospital without walls” approach, delivering high-intensity behavioral health services directly in the community to individuals living with serious mental illness, substance use challenges, and other social determinants of health. Each ACTT is a multidisciplinary team offering comprehensive, person-centered care tailored to meet clients’ mental health, substance use, vocational, and housing needs.

Position Overview

The Vocational Specialist plays a key role in helping clients achieve meaningful employment and greater independence. This position focuses on job readiness, employment placement, and ongoing vocational support, while collaborating with the ACTT team to promote long-term recovery and stability.

Key Responsibilities

Vocational Services & Employment Support

  • Assist clients in identifying career goals, strengths, and employment interests.

  • Provide job readiness training including resume building, interview preparation, and workplace skills.

  • Support clients in obtaining and maintaining competitive employment.

  • Develop relationships with local employers and community partners to create job opportunities.

  • Provide ongoing coaching and support to help clients sustain employment.

Case Management & Recovery Support

  • Integrate vocational goals into person-centered treatment plans.

  • Support clients in overcoming barriers to employment such as transportation, legal issues, or skill gaps.

  • Assist with benefits counseling related to employment and income changes.

Team Collaboration & Documentation

  • Participate in daily ACTT team meetings and coordinate care with clinical staff.

  • Maintain accurate and timely documentation in compliance with CARF, DHHS, and LME standards.

  • Communicate with referral sources, families, and community partners regarding progress.

Crisis Support & Community Engagement

  • Participate in crisis response and support hospital diversion efforts as needed.

  • Provide transportation and community-based support services.

Continuous Quality Improvement

  • Participate in CQI initiatives, peer reviews, and data tracking (NCTOPPS).

  • Support program outcomes and compliance efforts.

Qualifications

Education & Licensure

  • Bachelor’s degree in Social Work, Counseling, Psychology, or related field required

  • Master’s degree in Human Services preferred

  • Must meet Qualified Professional (QP) status per 10A NCAC 27G.0104

Experience

  • 1–3 years of experience working with individuals with severe and persistent mental illness preferred

  • Experience in vocational rehabilitation, supported employment, or workforce development strongly preferred

Other Requirements

  • Valid driver’s license and reliable transportation

  • Strong communication and relationship-building skills

  • Ability to work independently in the community and collaboratively within a team

  • Commitment to ethical practice, boundaries, and professional growth

Why Join Pyramid Healthcare – Charlotte ACTT?

  • Competitive pay ($24–$26/hour)

  • Full benefits package (health, dental, vision, retirement, PTO)

  • Mission-driven work that directly impacts lives in the community

  • Supportive team environment with ongoing training and development

 

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us.  Our employees are expected to align with these values, behaviors, and standards.  We are held accountable for upholding these CORE Values:  INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.  DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.  COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.  PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

 

Total Rewards for Full-Time Positions:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
  • And More!

 

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

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