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Administrative Assistant

Concord, NC

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Administrative Assistant
📍 Concord, NC
💲 $16–$17 per hour
🕒 Full-Time | Monday–Friday (Day Shift)

About the Role
Pyramid Healthcare is seeking a highly organized and dependable Administrative Assistant to support our team in Concord, NC. This role is essential to maintaining smooth daily operations and providing high-quality administrative support within a fast-paced clinical environment.

Key Responsibilities

  • Maintain a professional, welcoming front office environment
  • Manage scheduling, appointments, and daily office coordination
  • Maintain and organize client records, including filing and record transfers
  • Perform clerical duties: answering phones, copying, faxing, mailing, and data entry
  • Assemble and manage client intake packets and documentation
  • Order and track office and program supplies
  • Support intake processes, billing sheets, and referral communication
  • Prepare check requests, maintain census data, and track admissions/discharges
  • Attend meetings and document meeting minutes
  • Coordinate office equipment maintenance with vendors
  • Manage petty cash according to company policy
  • Ensure the office remains clean, organized, and compliant
  • Complete administrative reports and maintain policy/procedure manuals
  • Provide additional administrative support as needed

What We’re Looking For

  • Strong organizational and multitasking skills
  • Professional communication and customer service mindset
  • Ability to thrive in a fast-paced healthcare environment
  • Strong attention to detail and follow-through
  • Proficiency with computers, phone systems, and office software

Qualifications

  • High School Diploma or equivalent required
  • Previous administrative or office experience preferred

Join Pyramid Healthcare and be part of a team dedicated to making a difference in the lives of those we serve.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us.  Our employees are expected to align with these values, behaviors, and standards.  We are held accountable for upholding these CORE Values:  INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.  DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.  COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.  PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

 

Total Rewards for Full-Time Positions:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
  • And More!

 

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

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