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Sales Associate - Germany in Zürich or Frankfurt

Zürich, Zürich, Switzerland

About 21Shares

21Shares makes investing in digital assets as easy as buying shares using your conventional broker or bank. Investors can purchase our crypto ETPs easily, safely and securely in a regulated framework on the SIX Swiss Exchange in USD, Euros and GBP, on BX Swiss in CHF, on Boerse Stuttgart in Euros, on DB Xetra as well as Wiener Boerse ( Vienna Exchange) in Euros. We offer the most expansive suite of crypto ETPs available on regulated European exchanges.

Founded in 2018, 21Shares is led by a team of talented entrepreneurs and experienced professionals from the asset management and banking industry. Headquartered in Zurich, the company has launched several exchange-traded products such as NEAR and ONDO in the last twelve months

 

About the Role

21Shares is eager to hire a Sales Associate to provide support for the German Sales team and to help to generate sales numbers. You will report to the Head of Germany and work in an international and multicultural environment from Zurich and/or Frankfurt am Main, where you will contribute to AUM growth and expansion of our client universe. The main responsibility of this role is to help support the growing business of 21Shares and establish us as the default solution in the digital asset space.

 

Key Responsibilities

  • Prospecting and client follow-up through cold-calls, emails and other means of communication
  • Establishing relationships and rapport and over time take on coverage of Tier 2 and 3 clients
  • Responding to new and existing customer queries and  providing excellent client service
  • Maintaining up-to-date customer data in the CRM  system and contribute to continuous improvement of customer experience
  • Contribute to establishing efficient Tier 1, 2 and 3 client  coverage with different service models
  • In collaboration with the marketing team, prepare 
    sales collateral and presentations
  • Answer incoming client queries via the team inbox/CRM
  • Provide back-up for other country teams and contribute to the team ethos across the firm

 

Qualifications: 

  • 2+ years of relevant industry experience in a similar role
  • Experience in building and maintaining client relationships and sales numbers
  • Good understanding of the German investment landscape incl. key players, competitors, and products
  • Strong client and sales focus, strong communication and interpersonal skills
  • Strong organizational skills and the ability to think outside the box
  • Strong presentation skills
  • Interest and experience in crypto, as well as ETPs and, traditional finance
  • Ability to work independently as well as part of a team and navigate/coordinate with various groups within the organization

Other Requirements: 

  • Native German speaker and fluent in English
  • Additional language skills are a plus
  • Excellent MS Office skills, experience using CRM (Hubspot)
  • University or equivalent degree 

 

 

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