Back to jobs

Product Operations Associate

New York, New York, United States

About 21.co Technologies 

At 21.co Technologies our mission centers on building scalable bridges into the world of cryptocurrency. By creating DeFi accessibility through traditional financial standards, we bring ourselves one step closer to the equitable financial future we all believe in.

About The Role

We are seeking a Product Operations Associate specializing in digital asset market operations. As a key player in our operations, you will drive critical processes, enhance workflows, and collaborate cross-functionally to ensure the seamless execution of our token products. The Associate will work with various stakeholders across the industry including protocols, custodians, authorized participants, institutional service providers, and market making communities. The ideal candidate brings hands-on experience in token operations, and a passion for blockchain, financial markets, and emerging technologies.

The ideal candidate should have experience in supporting operations of a digital asset-based product, particularly in stablecoins, liquid staking tokens, or other protocol-based products. An eye for systems design, improvement, and product management principles is desired. This is an excellent role for someone with a passion for digital assets, who can operate independently and reliably, has an appetite for learning new concepts and technologies quickly, and wants to operate and build blockchain products.

Key Responsibilities

As a Product Operations Associate at 21.co Technologies, you will:

  • Manage key on-chain and off-chain operations for several blockchain-based products
  • Maintain vigorous attention to detail and operational excellence, ensuring flawless execution
  • Contribute to cross-functional projects that drive strategic growth, leveraging new technologies and operational best practices
  • Coordinate the onboarding and ongoing good standing of trading platforms, custodians, service providers, and counterparties
  • Ensure seamless integration into operational workflows and pre/post-transaction queries
  • Monitor and escalate operational risks across product operations, proactively identifying opportunities for process improvements
  • Tackle ad-hoc challenges with a proactive, solution-oriented mindset, delivering timely and effective solutions
  • Provide operational support for ad-hoc inquiries, compiling data on historical transactions, fund flows, and internal controls

Qualifications

  • Bachelor’s in Economics, Finance, Computer Science, or a related field
  • 1+ years of experience in product operations at a significant protocol or CeFi/DeFi-based digital asset product
  • Entrepreneurial mindset seeking to operate and help build highly scalable blockchain products that provide tangible value to users
  • Strong intellectual appetite - can learn, define, develop, and implement solutions to problems
  • Experience with leading custodians and institutional infrastructure (Copper, Fireblocks, Anchorage, etc.) and trading venues (Tier 1 centralized and decentralized exchanges)
  • Demonstrated passion for blockchain technology
  • Self-starter with strong initiative to produce and deliver in an active, small team environment
  • Strong quantitative, communication, and presentation skills 
  • Proficiency in Microsoft Excel, Wor,d and PowerPoint 
  • Experience in data analytics, quantitative analysis, and/or data manipulation 
  • Meticulous attention to detail 
  • Risk mitigation and control mindset 
  • Ability to navigate and coordinate with various groups within the organization 

Nice to Have

  • Strong understanding of financial and cryptocurrency markets, including derivative and spot
  • Good grasp of product management principles. As a key operator, the role will be able to grow and have an impact on product refinement, improvement, and design.
  • Python, SQL, or other technical data exploration tools
  • Familiarity with smart contracts (Solana, EVM), on-chain simulation tools (Tenderly, etc.), and token operation mechanics
  • Desire to dive deep in technical concepts and learn autodidactically

 

This role is based in New York, and will be expected to work from either our New York office in a hybrid model Monday - Wednesday.

 Pursuant to Section 8-102 of title 8 of the New York City administrative code, the base salary range for this role is $90,000 - $120,000. Total compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in 21Shares’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.