Business Intelligence Analyst III

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

This role serves as a senior analyst, specializing in constructing data models and visualizations to support analytics, analysis, and data modelling. This includes generating data-driven insights to advance the company's objectives and inform operational decision-making.  This senior position entails mentoring junior team members and influencing project direction. This role has key technical input into business critical, medium-high complexity data sets and spans singular product lines and/or business functions.

Responsibilities Include, But Are Not Limited To:

Technical 

• Cleanse and verify data integrity, enhancing data sources when required
• Exhibit best coding practices, adeptness in dashboard design, and proficiency in transformation tools
• Analyze data to deliver data-driven insights using proven data mining techniques. 
• Visualize data insights, communicate findings, and engage in data engineering tasks to optimise data pipelines and enhance analytical capabilities  

Management 

• Effectively leverage knowledge, expertise and experience to lead and deliver projects
• Effectively support and mentor analysts

Business 

• Collaborate with other analysts and stakeholders to execute projects
• Leverage business knowledge to enhance business performance
• Help guide business when making technical decisions

Personal 

• Perform research and constantly stays on top of the industry’s trends
• Engage and proactively seek opportunities for improvement through ongoing learning

Things That Should Be In Your Background:

• Bachelor’s degree/Diploma in Data Analytics, Business, Computer Science, Information Systems, or a related field would be advantageous.
• 5+ years of experience in business intelligence, data visualization, or analytics.
• A Tableau certification would be preferred for this role.
• Skilled in business intelligence, data analysis, analytics engineering.
• Advanced understanding of SQL and Data Visualization, efficiently & effectively applies best dashboard design practices and demonstrates ability to upskill/assist others.
• Advanced understanding of Apache Airflow, DBT and APIs; demonstrates proficiency in building data models and assisting in upskilling/assisting others.
• Skilled understanding of version control; efficiently create pull requests, collaborate, debug/track issues, document and host code.
• Independently develop complex dashboards and data visualizations.
• Experience with data modelling tools, such as dbt.

Additional Qualities for this Position:

• Manages multiple projects, resolves challenges swiftly, delivers adaptable approaches, and values diverse opinions.
• Takes ownership, anticipates new problems, tests solutions, and mentors on effective problem-solving techniques.
• Sets quarterly goals aligned with team objectives, tracks progress in Workday, and communicates barriers to the manager. Takes personal responsibility for quality and timeliness of work, correcting mistakes and learning from them. 
• Demonstrates expert understanding, introduces new tools/methodologies, and provides team training to enhance productivity.
• Tailors messages for audience understanding, engages respectfully in team meetings, synthesizes thoughts effectively, presents confidently, and actively listens to stakeholders.
• Consistently builds and maintains key stakeholder relationships, perceived as a trusted partner, offers sound guidance, and navigates challenging relationships effectively

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.