Revenue Operations Associate

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Revenue Operations Associate is a critical part of the Enterprise Revenue Operations team, helping to deliver and enhance both the experience of our buyers and the teams that support them. You’ll work with a variety of stakeholders across Sales, Marketing, Product, Customer Support and Success, Finance, and Legal to drive processes forward at key points in the buyer’s journey. This role is also expected to contribute to priority projects in addition to process support and management responsibilities. 

We are looking for a thoughtful, detail-oriented professional with a drive toward delivering solutions and achieving outstanding results.

Responsibilities Include, But Are Not Limited To:

The Revenue Operations Associate’s individual responsibilities will vary by week and ultimately depend on a variety of factors including, but not limited to, the immediate process support needs of the business. Generally, these responsibilities fall into the following categories:

• Support vendor registration and the occasional RFP request, leveraging our internal knowledge base and relationships with subject matter experts as needed 
• Facilitate clarity on deal desk requests, engaging stakeholders from several functions 
• Support process management needs in quotations, invoices, and order processing 
• Ensure timely operational support to drive accurate financial allocation reporting for customer orders 
• Analyze data to investigate analytical questions and draft reports needed by the business 
• Contribute to the timely completion of priority projects, completing pre-defined, deadline-driven tasks 

Things That Should Be In Your Background:

• Impeccable attention to detail
• Ability to organize, prioritize, and complete multiple tasks 
• Strong written and verbal communication

Other Attributes That Will Help You In This Role:

• Exposure to B2B sales technology and processes
• Experience working in a professional setting with various teams and departments, such as Finance and Legal
• Familiarity with SaaS sales or reviewing contracts

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.