Web Production Specialist

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. 

What We’re Looking For:

2U is looking for a versatile and detail-oriented Web Production Specialist to join our Marketing team. In this role, you will work with various stakeholders across departments to deliver a world-class experience on our external web properties. You will serve as the primary "hands-on-keyboard" executor for digital properties, personally implementing front-end, CMS-level website changes while ensuring every user touchpoint is optimized for performance, accessibility, and brand consistency.

Responsibilities Include, But Are Not Limited To:

• Web Content Management & Front-End Execution
  • Front-End Implementation: Execute a large number of content requests and front-end changes across multiple web properties within the CMS, ensuring timely delivery and technical precision.
  • Site Maintenance: Manage the daily production workflow for 2U’s landing page portfolio, including building new pages, updating content, and swapping creative assets.
  • QA & Standards: Ensure strict adherence to program brand guidelines, web marketing guidelines, the highest level of User Experience (UX), and web accessibility (WCAG). You are the final line of defense against broken links, layout shifts, or responsive issues.
• Relationship Management & Collaboration
  • Stakeholder Partnership: Work with stakeholders to find high-quality web marketing solutions across departments, including Brand, Product, Tech, UX/UI, and Creative teams.
  • Project Management: Communicate with non-technical stakeholders to prioritize and deliver complex updates, site redesigns, and new program launches on time and to specification.
  • Creative Execution: Manage the development of new web creative concepts with internal teams, ensuring design variations are technically feasible before going live.
• Continuous Learning & Optimization
  • Technical Growth: Support Web Production team in technical explorations and research around current or potential new tools to improve efficiency.
  • Industry Trends: Keep up-to-date on new products, CMS capabilities, and best practices within digital marketing.
  • Collaborate with designers to ensure test variations are technically feasible and align with brand standards before they go live.

Things That Should Be In Your Background:

• Bachelor’s degree preferred
• Experience: 2+ years of experience in web production, content management, or digital marketing operations.
• CMS Expertise: Strong experience working with WordPress or similar Content Management Systems is required.
• Technical Skills: Strong working knowledge of HTML and CSS. You must be comfortable troubleshooting layout issues, inspecting code, and making manual front-end edits when necessary.
• Communication: Excellent interpersonal communication skills with the ability to manage a queue of tasks and communicate timelines clearly to non-technical stakeholders.

Other Attributes That Will Help You In This Role:

• Experience with Enterprise Headless CMS platforms (e.g., Contentful).
• Experience with A/B testing platforms (e.g., Optimizely, VWO).
• Basic image editing skills (Photoshop/Figma) for web asset optimization.
• Familiarity with Jira/Asana for project tracking.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.