General Manager, Senior Director

All internal positions are posted for a minimum of 8 days from the date reflected below. Please note that if the position is still posted beyond this date, applications are still being accepted. Should you have any questions or concerns, please reach out to recruiting@2u.com. 

Date Posted: May 5th, 2025

Application Deadline: (if applicable) NA

Internal Applicants

You may apply for an open position if you:

• are meeting expectations in your current role,
• meet the basic requirements of the open position, and
• have been in your current position for at least twelve (12) months (or 6 months within your department)

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

In large University partnerships, to deliver on both the relationship and business objectives, there is a need for a Sr. Director General Manager that focuses on the University level relationships  (such as Chancellor, Provost, Dean) and a portion of the programs. 

Relationships matter and make service your mission are two of 2U's guiding principles.  These come together when faced with managing difficult conversations, varying points of view and resolving issues across parties.  As part of any customer facing role it is inevitable your responsibilities will include working proactively through complex interactions and relationships. You will be called upon to manage professionally through situations like these to ensure the best possible outcomes for our students and partners and long term relationships.

Key Role and Responsibilities: 

1. Responsible for Program level initiatives and relationships to ensure continued growth and program success as measured by revenue, program growth and satisfaction. 
2. Manage all 2U operations related to the university partnership; measure performance of company goals and proactively establish targets for improvement
3. Partner and build relationships with the Dean level, as well as other leadership at the school and across the school to ensure program success
4. Along with the SVP, Partnerships, develop, review, update and implement strategic planning; 
5. Effectively build and manage relationships with the university for the programs under the role’s purview; act as the relationship manager for 2U on those programs and leverage the relationship to assist with maintaining efficient operational processes
6. Focused on creation & execution of strategic initiatives internally and externally. 

Education and Experience:

• Bachelor’s degree required, Master’s degree preferred
• 5 - 7 years’ experience directly related to the duties and responsibilities specified
• Strong project management and relationship management background
• Professional development experience, an eye for internal talent
• Finance acumen (budgets, financial models, etc.)
• Ability to work with a diverse team in a fast-paced environment
• Focused on achieving defined results, and exceeding goals and objectives
• Excellent relationship management skills, preferably with Sr. level external stakeholders
• Strong attention to detail, adherence to deadlines, and excellent follow through
• Ability to think critically and identify potential issues before they arise
• Excellent interpersonal and oral and written communication skills required

Excellent listener balanced with ability to challenge colleagues constructively and stimulate the thinking of others 

Working Conditions 

NA

Physical Requirements

NA

 

Management Responsibilities

NA

 

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include: 

• Medical, dental, and vision coverage
• Life insurance, disability, and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies, including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

The anticipated base salary range for this role is ($126,000 -$150,000), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U LLC

For more than a decade, 2U, LLC has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.