Inside Sales Manager

3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.

Position Overview:

If you’ve led high-volume sales teams in solar or home services and know how to turn warm leads into revenue, this is your seat.

At 3 Day Blinds, our Inside Sales team owns the close. As Manager, you’ll lead a performance-driven call center team focused on converting opportunities, maximizing pipeline, and driving revenue.

What you'll do:

• Lead, coach, and develop a team of inside sales reps to consistently hit and exceed revenue targets
• Set the tone for a high-performance culture centered on accountability, urgency, and winning
• Own and manage core KPIs: conversion rate, close rate, speed-to-lead, call activity, and follow-up execution
• Monitor calls, provide real-time coaching, and uplevel objection handling and closing techniques
• Drive disciplined pipeline management through Salesforce, ensuring accurate tracking, follow-up, and forecasting
• Identify gaps in the funnel and implement strategies to improve lead conversion and recovery
• Optimize scripts, talk tracks, and multi-touch cadences (calls, texts, email) to maximize close rates
• Partner with Marketing to improve lead quality and with Field teams to ensure seamless handoffs and customer experience
• Analyze performance data, build action plans, and report on team and individual results
• Manage scheduling, staffing, and daily operations to maintain productivity and service levels

Who you are:

• 5+ years leading inside sales or call center sales teams
• Proven success in solar, home services, or high-volume B2C sales environments
• Strong track record of improving conversion, close rates, and revenue
• Hands-on experience coaching reps on objection handling and closing
• Experience using Salesforce (or similar CRM) to manage pipeline and performance
• Data-driven mindset with the ability to turn metrics into action

Nice to have:

• Experience scaling or rebuilding a sales team or process
• Background in lead recovery or rehash campaigns
• Familiarity with dialers, call center tech, or workforce management tools
• Experience partnering closely with field sales teams
• Exposure to financing sales or high-ticket transactions

What's in it for you?

• Annual base salary range: $120,000 - $130,000
• Bonus target range: 25% - 35%
• Generous benefits package including medical, dental, vision, life, disability
• A company culture that prioritizes internal development and professional growth
• Paid time off and paid parental leave  
• 401(k) plan with employer match
• Wellness programs and product discounts

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.

Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

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