Systems Engineer

THE ROLE 📝

As a Systems Engineer in the IT team, you will work as part of an internal function that partners closely with stakeholders across the business, playing a key role in ensuring the seamless operation, integration and optimisation of critical systems within Form3.

Key Responsibilities

• Hold responsibility for the maintenance, effectiveness and security of key internal systems, such as Okta, Proofpoint and Microsoft 365.
• Integrate new and existing systems within Okta for SSO or provisioning, using protocols such as SAML, OIDC, JIT and SCIM.
• Support teams across Form3 in automating and optimising the configuration of their systems and processes.
• Build and maintain automation workflows in AWS (using Lambda, API Gateway, S3 and Python), Okta, Freshservice and Power Automate.
• Work closely with key stakeholders to implement new systems across the business.
• Collaborate effectively with the Security Team to review and action vulnerabilities.
• Manage email rules and configurations within Proofpoint, modifying or creating new rules as / when requested by the Security Team.
• Provide escalation support for the Desktop Team and participate in the on-call rota to provide support in the event of an incident.
• Create system configurations, documentation and user guides, and develop or modify FreshService workflows / tickets.
• Actively keep up-to-date with industry trends, emerging technologies and best practices, ensuring Form3’s internal systems remain innovative and future-ready.

WE’RE LOOKING FOR 🔍

Essential

• A minimum of two years’ prior experience in a Systems Engineer or similar role.
• Proficiency with low / no code systems, such as Okta Workflows or Power Automate.
• Advanced troubleshooting skills, with the ability to investigate and resolve complex technical issues.
• Hands-on experience with system implementation and ongoing system administration / maintenance.
• Familiarity with user management protocols, including SAML, OIDC, JIT and SCIM.
• Excellent stakeholder management and communication skills, with the ability to collaborate effectively across multiple internal teams.
• Ability to operate effectively in a fast-paced, high-growth environment.

Desirable

• Skills in Python and / or JavaScript, and experience using Git / GitHub for version control.
• Familiarity with AWS services, including Lambda, API Gateway, S3 and DynamoDB.
• Understanding of email management protocols, such as SPF, DKIM and DMARC.
• Experience working with Microsoft Entra ID (formerly Azure AD / Active Directory).

S️ystem Management

• Access Management & Security: Okta; Proofpoint.
• Microsoft365 Admin Centre: Exchange, SharePoint, Teams, Entra ID, Conditional Access, Security, Compliance.
• Communication: Slack, Zoom.
• IT Service Management: Freshservice.
• Enterprise Systems: Palo Alto Prisma Access.

THE TEAM 👥

Form3’s IT Systems Team works closely with the wider business, playing a crucial role in integrating and managing a range of systems critical to day-to-day operations, ensuring that they are efficient, effective and secure.

The team act as a centre of excellence, priding themselves on great user experience during onboarding, and working to provide the best experience possible on all company-wide systems.

INTERVIEW PROCESS ✍️

Stage One: Screening Call with the Talent Team

Stage Two: Technical Interview with two members of the IT Team

Stage Three: Zoom Interview with the Head of IT

We always aim to stick to the above process; however, there may be occasions when an additional interview stage is required for us to be sure we are hiring the right person!

HIRING LOCATIONS 📍

For this role, we are currently only able to accept applications from within the United Kingdom.

ABOUT FORM3 💭

Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about life at Form3, check out the following pages:

What we do | Life at Form3 | Benefits | Flexa-verified employer | Podcasts

OUR DEI&B COMMITMENT 

We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences. 

Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be. 

As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage. 

 If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data. For more information please refer to our Recruitment Data Policy.