Porter (550 Madison)

COMING SPRING 2026: We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison. Comprehensive on-site training provided for qualified and eager candidates!

Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project will bring together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept- Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake- Sushi Yoshitake . Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

 

Please see below information on our hiring and interview process:

• Interview Phase: Resume screening and interviews. There will be open calls scheduled the week of 2/9/26 and 2/16/26. Selected candidates will receive an invite to attend. 
• Hiring Phase: Post-open calls, candidates will receive welcome and onboarding emails from the People and Culture team.
• Training Phase: New hires will train several weeks in advance of the anticipated opening date of 550 Madison. 
• Pre-Opening: New hires should expect the friends and family service during regular dinner hours during this phase.
• Grand Opening: The restaurant will celebrate its grand opening and transition into full daily operations.

550 Madison is hosting an Open Call Hiring Event and we want to meet you! Whether you're looking to work in the front or back of house, management or hourly roles — this is your chance to learn more about our team, our culture, and the exciting opportunities we have available.

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DETAILS:

📍 Location: COTE Korean Steakhouse

16 W 22nd St, New York, NY 10010

📅 Date: Monday, February 16 & Wednesday, February 18 - you only need to attend one day!
⏰ Time: From 9:00am to 1:00pm.

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We're currently hiring for positions across all departments, including:

• Prep Cook 
• Receiver 
• Porter
• Line Cook 
• Lead Line Cook 
• Host
• Reservationist
• Server
• Sommelier 
• Food Runner
• Bartender
• Barback
• Drink Runner
• Server Assistant
• Barista
  

What to bring:
– A copy of your resume (if you have one)
– A great attitude and passion for hospitality

Feel free to arrive at any time between 9AM and 1PM. If you have a preferred arrival time in mind, please let us know in advance. Kindly note that there may be a wait depending on when you arrive.

If you have any questions ahead of time, feel free to reach out to us at careers@gracioushm.com

We can’t wait to meet you!

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550 Madison está organizando un evento de contratación abierta (Open Call Hiring Event) y ¡nos encantaría conocerte! Ya sea que estés buscando trabajar en el área de atención al cliente o en la cocina, en puestos de gerencia o por hora, esta es tu oportunidad de conocer más sobre nuestro equipo, nuestra cultura y las emocionantes oportunidades que tenemos disponibles.

DETALLES:
📍 Ubicación: COTE Korean Steakhouse
16 W 22nd St, New York, NY 10010

📅 Fecha: Lunes 16 de febrero y miércoles 18 de febrero — ¡solo necesitas asistir un día!
⏰ Horario: De 9:00 a. m. a 1:00 p. m.

Actualmente estamos contratando para puestos en todos los departamentos, incluyendo:

• Receptor
• Cocinero de Preparación
• Personal de Limpieza de cocina
• Cocinero de Línea
• Jefe de Línea
• Anfitrión
• Reservacionista
• Mesero
• Sommelier
• Corredor de Comida
• Bartender
• Ayudante de Barra
• Corredor de Bebidas
• Asistente de Mesero
• Barista

Qué traer:
– Una copia de tu currículum (si tienes uno)
– Una gran actitud y pasión por la hospitalidad

Puedes llegar en cualquier momento entre las 9:00 a. m. y la 1:00 p. m. Si tienes una hora de llegada preferida, por favor avísanos con anticipación. Ten en cuenta que puede haber tiempo de espera dependiendo de la hora en que llegues.

Si tienes alguna pregunta con anticipación, no dudes en contactarnos en careers@gracioushm.com.

¡Estamos deseando conocerte!

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Job Summary:

Porters are dynamic cleaning and maintenance professionals responsible for cleaning and maintaining all areas of the facilities, equipment, and operating supplies. Pre and post-service, Porters clean all front and back of house restaurant areas including the dining room, bar, kitchen, dish pit, storage areas, and bathrooms. Porters also assist with incoming packages and deliveries, offloading them to their correct storage areas.

 

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Sets up and breaks down work stations including the dish slide before and after each shift. Cleans and sanitizes all areas and surfaces of the restaurant including the exterior. 
• Polishes all glass, metal, and shiny services to a perfect shine. 
• Collects all wares and supplies found while cleaning the restaurant and turns them into Management or Sous Chefs. 
• Cleans and sanitizes all restaurant equipment such as ice machines, refrigerators, water machines, stoves, ovens, fryers, and dish washers. Cleans and sanitizes all dirty glassware, flatware, plate ware, kitchenware, and grill parts for cleaning before, during, and after service.  
• Sets up and breaks down all dining room grills including degreasing the interior wells and polishing all brass surfaces to a perfect shine. 
• Removes cracked or defective items from service and informs management. Ensures no watermarks, stains, lint, or other debris remain on restaurant products. Polishes all metallic grill rims, grill equipment, and kitchen pots and pans using metal polish. 
• Polishes all glassware to a perfect shine prior to restocking in the dining room. 
• Trash sorting (compost, recycling, and garbage) and disposal. 
• Maintains cleanliness and appearance of the dish pit area at all times. Descales and cleans dish washing equipment and machinery at the direction of Sous Chefs and the manufacturer instructions.
• Uses chemicals for cleaning only as directed by the manufacturer.
• Completes all assigned side work related to set up and breakdown of dish pit area.
• Reports to each scheduled shift on time, in uniform, and ready to work. 
• Responsible for training new employees as assigned.
• Maintains restrooms during service including cleanliness, drying wet surfaces, cleaning toilets, restocking supplies etc.
• Assists other stations or areas of the restaurant when requested by management. 

Standards:

• Display knowledge of Cote brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintain professional and respectful behavior when in contact with customers, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. 
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety, cleanliness, and sanitation standards.
• Comply with federal, state, and local laws and regulations.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs. 
• Good oral communication skills.
• Ability to execute recipes and service in adherence with company policy.
• Knowledge of safety pertaining to chemical use.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions.

 

While performing the essential duties of this job, the employee is regularly required to:

• Exert well-paced mobility for periods of up to 12 hours per day and at least 60 hours per week.
• Lift and carry up to 50 pounds.
• Frequently stand, walk, reach, bend, stoop, push, pull, and kneel.
• Frequently utilize the stairs, often while lifting and carrying heavy items.  
• Occasionally crouch and climb.
• Be exposed to hazards including, but not limited to, burns, cuts, scrapes, and frequent exposure of hands to water.
• Withstand fluctuations in temperature within the work environment, from high heat to below freezing.
• Handle heavy equipment and machinery.

• Structured, generous compensation for all positions
• Comprehensive Medical, Dental, and Vision benefits
• Flexible Spending Account/Health Savings Account
• Commuter Benefits
• Referral Bonus Program
• Career Advancement Opportunities
• Employee Recognition Awards
• Employee Dining Discounts
• Paid Time Off

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550 Madison fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at people@gracioushm.com