Employee Experience Specialist (On-site)
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As the Employee Experience Specialist at 7shifts, you will play a key role in cultivating a strong sense of connection and community across our entire organization. Reporting to the Director of People Ops & Talent, you’ll be the heart of the Toronto office, acting as the main point for all visitors, vendors, and inquiries, and enhancing the in-office experience for our Toronto-based employees.
Job Location
The successful candidate for this role will be based out of our 7shifts Toronto office, a minimum of 4 days per week.
What you’ll do:
- Collaborate with the Social Committee to coordinate, plan, and facilitate office-based and remote events, including employee social functions and in-person department events, fostering connection and belonging amongst employees
- Build and execute experiences that strengthen our 7shifts community, from giving back through charitable programs to hosting engaging internal and external events for our Shifties
- Optimize the in-office experience of our 7shifts employees by addressing their requests and supporting them in utilizing the available office resources
- Own all office tasks and logistics, including grocery orders, mail distribution, supplies, equipment inventory management, employee gifts, team lunches, birthday treats, and office holiday decor
- Build and maintain strong working relationships with our building management and all 7shifts vendors and suppliers
- Partner with the Diversity, Equity & Inclusion (DE&I) Committee to plan, coordinate, and execute DE&I initiatives that foster an inclusive and engaging workplace
- Collaborate with the People team to enhance and/or build new initiatives while leading special projects and additional responsibilities that further strengthen the overall employee experience.
What you bring:
- Previous experience in a role supporting office and/or event operations, or a similar customer-focused position
- A natural ability to build genuine connections with others, whether that’s employees in the office, a supplier, or a member of our senior leadership team!
- Strong problem-solving abilities, you have a knack for finding quick and creative ways to overcome roadblocks
- Effective planning and prioritization skills, knowing when to shift priorities based on changing needs
- Clear and thoughtful communication, both written and verbal
- The aptitude to grasp new tools and systems, we currently use Melon for corporate travel, Simplrr for our company intranet, and a few more!
It’d be even cooler if you had:
- Project management or event planning experience
- A diploma or degree in Human Resources
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
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