AI Solutions Architect
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As the AI Solutions Architect at 7shifts, reporting to the Director of IT, you’ll guide leaders and individual contributors in understanding what’s possible with AI. You’ll help architect scalable solutions, adopt cutting-edge tools, and build the next generation of intelligent applications. At 7shifts, we view AI as a way to accelerate work and free up time for higher-value thinking, not as a replacement for people. We’re committed to using AI responsibly and ethically, ensuring that the tools we adopt make work easier, fairer, and more human. By blending technical expertise with a focus on solving real business challenges, you’ll empower teams to boost productivity, drive transformation, and become more comfortable with AI.
What you’ll do:
- Evaluate and prototype GCP tools like Agentspace ADK to identify the best fit for our needs
- Build and maintain internal AI tools and workflows, acting as the go-to contact for support requests
- Implement and manage an internal AI agent/workflow manager (e.g., Agentspace or similar), including access controls and change management
- Manage projects related to data sources and AI-powered tools, focusing first on internal productivity gains, with learnings later applied to customer-facing tools
- Lead technical discovery sessions with different departments to uncover high-impact AI use cases
- Translate complex technical strategies into plain language for non-technical stakeholders
- Partner with IT, Engineering, People, and leadership teams to roll out solutions that scale
What you bring:
- You’ve worked directly with AI or LLM technologies and are excited to help others understand and adopt them in practical, responsible ways
- You have a background in computer science, software engineering, or a related technical field, and have applied that knowledge to real-world problems
- You’ve deployed and maintained cloud-based applications or automations, with a focus on security, access, and collaboration
- You’re comfortable leading projects end-to-end, with a track record of documenting requirements, test plans, and deployments in a clear, structured way
- You know your way around APIs, connectors, and integration strategies, ideally with Google Cloud Platform or AWS
- You’ve worked with identity and access management protocols (OAuth, OIDC, SAML) and understand how to keep systems secure
- You’re an excellent communicator who can bridge technical and non-technical teams, making complex ideas easy to understand
It’d be even cooler if you had:
- Experience with Retrieval-Augmented Generation (RAG) pipelines
- Strong Python and SQL programming skills
- Experience with containerized workloads, CI/CD pipelines, and monitoring tools
- Experience managing Model Context Protocol (MCP) servers
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
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