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Account Executive, Mid-Market Franchise

Toronto, ON

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams. 

As the Account Executive, Mid-Market Franchise at 7shifts, you will partner with national brands to drive Billed MRR growth and expand our customer base using our industry-leading tools. Reporting to the Manager, Mid-Market Sales, you will own the full sales cycle and help franchisees adopt our platform through cold outreach, relationship building, and solution-focused selling. We are seeking a results-driven professional who is passionate about transforming the restaurant industry, simplifying team management, and helping restaurants improve performance through practical, high-impact solutions.

What you’ll do:

  • Drive the full sales cycle using industry-leading SaaS sales methods, focusing on small franchise brands (1–9 locations), and consistently achieve monthly, quarterly, and annual targets
  • Manage a prioritized book of leads from outbound, inbound, partnerships, and events, prospecting through calls, emails, texts, video messaging, social selling, and in-person meetings
  • Leverage AI-driven prospecting tools, strategies, and internal data to identify high-potential accounts and craft highly personalized messaging
  • Build and nurture relationships with corporate teams and franchise business consultants to support national partner rollouts and drive franchise adoption and growth
  • Use top sales tools (Salesforce, Outreach, Zendesk, Slack) to track and manage your pipeline while becoming an expert on 7shifts’ products, industry trends, and account details
  • Identify and help solve inefficiencies in processes to scale the Mid-Market function
  • Travel as needed to industry events, including trade shows, customer conferences, and hospitality alliances across North America

What you bring:

  • 2+ years of experience in a revenue-focused SaaS role
  • A passion for cold calling and outbound selling
  • Proven ability to manage a sales funnel with multiple lead sources
  • A track record of success in a quota-carrying role
  • Strong verbal and written communication skills with the ability to collaborate across teams
  • Comfort working in a fast-paced, dynamic environment
  • Experience with Salesforce or other CRMs
  • A willingness to learn, grow, and help scale the Franchise sales motion
  • Willingness to travel as needed

It’d be even cooler if you had:

  • Experience working a full sales cycle
  • SaaS Sales Training Certification
  • Knowledge of restaurant operations

This role is an existing vacancy and is part of our current hiring plan.

Compensation

The base compensation range for this position is CAD $65,000 - CAD $108,000 plus sales commission. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Our commitment to our Shifties:

  • Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
  • Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
  • Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
  • Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
  • Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
  • Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
  • Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within. 

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team!  

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