Senior HR Operations Specialist (P3665)

84.51° Overview:

84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.

Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.

Join us at 84.51°!

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The Senior HR Operations Specialist, working under general supervision, will provide a moderately complex level of day-to-day support for the HR Operations function including responsibilities in Leaves, HR Operations, Benefits, and HRIS. These responsibilities will include processing data transactions, data auditing, administration of leaves of absence, and supporting Benefits activities as needed. The incumbent in this role will also own the new hire orientation and pre-day one onboarding process. The individual will use knowledge across HR Operations disciplines to respond to associate questions and problem-solve, providing timely, thorough responses and resolutions.

RESPONSIBILITIES:

• Leads key HR activities such as new hire orientation and pre-day one onboarding ensuring the employee completes all necessary administrative documents, including tax forms, insurance paperwork, and the I-9 employment eligibility verification
• Administers employee leaves of absence including FMLA, ADA, short- and long-term disability, and other statutory or company programs.
• Answers/resolves problems related to routine HR questions concerning leaves, payroll, benefits, Workday, onboarding, etc.
• Supports the benefits lifecycle including open enrollment, compliance, invoicing, financial tracking.
• Identifies ways for HR to continuously improve in the solutions it offers to employees and managers.
• Keeps up-to-date with the latest updates to Workday and continues to create enhancement to Workday. Leverages technology to improve ways of working throughout the business.
• Maintains accurate and up to date employee data in Workday.
• Supports the HR Operations team with administrative duties.
• Provides excellent customer service and builds solid working relationships with employees, managers, leaders and colleagues in other corporate functions (Finance, Business Analysis and Business Operations).
• Provides support to prioritized HR Operations projects and processes.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• Bachelor’s degree or 3-5 years of experience
• High level proficiency with Microsoft Office
• Workday experience preferred
• Excellent oral and written communication skills and must be able to effectively and clearly communicate with internal and external stakeholders
• Strong organizational skills and the ability to prioritize multiple competing tasks seamlessly and with excellent attention to detail and follow through
• Ability to identify solutions and solve problems
• Ability to take initiative and work independently

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