Job Application for Lead Product Manager -AI Interaction Team (P4350) at 84.51°

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84.51° Overview:

84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.

Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.

84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.

Join us at 84.51°!

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The AI Enablement Interaction team designs and operates a unified interaction layer between users and our AI Enablement program—helping people across 84.51° and Kroger intuitively discover, understand, and apply AI capabilities in the tools and workflows they already use. We build and evolve the two-way system that connects users to AI guidance while generating the signals our product teams need to continuously improve adoption, prioritization, and value realization.

As the LEAD PRODUCT MANAGER for AI Enablement Interaction, you'll own the product roadmap for our user-facing interaction layer—including our web-based AI knowledge hub and the broader ecosystem of experiences that connect users to AI capabilities. You'll serve as an AI subject matter expert for the program, translating complex technical strategy into intuitive, accessible user experiences. This role sits at the intersection of product management, AI fluency, and stakeholder navigation, and requires someone who is as comfortable discussing RAG pipelines and agent frameworks as they are building a product roadmap or presenting to senior leadership.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United Stated and with the Kroger Family of Companies (i.e. H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

RESPONSIBILITIES:

Own and drive the product roadmap for the AI Enablement interaction layer, prioritizing enhancements and new experiences that help users discover, understand, and apply AI capabilities across the enterprise.
Partner closely with Lead UX and a cross-functional design team to deliver cohesive, user-first experiences across all interaction touchpoints—ensuring consistency, intuitiveness, and quality across the program.
Serve as an AI subject matter expert for the program—fielding and directing a wide variety of AI-related questions, providing high-level support, and translating technical AI concepts (e.g. agents, RAG, fine-tuning, Claude Code) into clear, actionable guidance for users and stakeholders.
Act as content thought leader for the program, shaping how AI guidance, standards, and capabilities are communicated and experienced across the organization.
Funnel AI Enablement leadership needs into the right interaction surfaces—whether that's a Hub experience, storytelling assets, release communications, or other formats—ensuring consistent and high-quality program representation.
Leverage user engagement analytics, feedback, and usage signals to inform product decisions and continuously optimize the interaction layer to better meet user needs and deliver measurable outcomes.
Build strong relationships with leadership and key stakeholders across a complex organizational landscape, communicating product vision, progress, and priorities while gathering input to inform strategic decisions.
Outline clear product requirements and acceptance criteria, partnering with cross-functional technical leads to translate the roadmap into effective sprint and cycle plans ready for development and delivery.
Proactively identify, manage, and communicate dependencies and risks across teams and initiatives, developing mitigation strategies to protect roadmap delivery.
Develop and lead an AI Community of Practice, re-imagining how users across the enterprise engage with, share, and learn from AI capabilities and each other.

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

Hands-on experience working with AI tools and products—including practical familiarity with concepts such as agents, RAG, fine-tuning, and tools like Claude Code and Microsoft Copilot; ability to apply this knowledge to inform product and experience decisions
Professional experience in product management, including roadmap ownership, backlog prioritization, and end-to-end product lifecycle management
Skilled in navigating complex, multi-stakeholder environments and building relationships that influence and drive change at all levels of an organization
Skilled in managing cross-functional teams—including UX designers and software engineers—in an Agile environment
Strong technical acumen; able to converse fluently with data scientists, engineers, and architects and translate complex technical concepts for non-technical audiences
Analytical mindset with experience using engagement analytics, user feedback, and performance metrics to drive product decisions
Exceptional verbal and written communication skills, including the ability to develop compelling storytelling and content strategies
Comfort with ambiguity—remains confident, resourceful, and positive when navigating evolving priorities and unexpected outcomes
Problem solving, critical thinking, and strong planning and organizational skills
4–6 years of relevant experience
Bachelor's degree or equivalent experience

#LI-EB1

Pay Transparency and Benefits

The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
Below is a list of some of the benefits we offer our associates:

Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.

Pay Range

$125,000 - $207,000 USD

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Individuals who have questions about this Applicant Notice should contact 84.51° by using the Contact Us link at the bottom of our homepage at www.8451.com.

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Together, we are stronger and can achieve more

At 84.51°, we believe a diverse and inclusive work environment is essential to the work we do as a data science company. Just as no two Kroger customers are alike, no two 84.51° associates are alike. We understand the importance of fostering an inclusive culture: to encourage our associates to bring their authentic selves to work – embracing who they are and celebrating what they can become.

We continually strive to ensure 84.51° is a place where all people feel like they belong, are respected and valued regardless of who they are, where they are from and what experiences they’ve had. By meeting our 3-year D&I roadmap goals and commitments, we will continue our journey towards becoming a destination for diverse, driven, and authentic minds.

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Lead Product Manager -AI Interaction Team (P4350)

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84.51° Demographic Questions

Together, we are stronger and can achieve more

Your responses will be used (in aggregate only) to help us identify areas of improvement in our process.

Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.