Software Engineer (Salesforce Developer) - Medicaid and CHIP
About A1M
A1M Solutions is a woman-owned small business driven by the aspiration to provide value to our customers, employees, partners, and community while remaining aligned to our guiding principles of foundational values, deliberate focus, and empathetic connection.
A1M’s mission is to preserve and improve government healthcare programs that are lifelines for underserved people in the United States, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees. We look for projects with nation-wide impact at the intersection of policy, data, and user experience design.
Besides building useful and usable digital services, A1M helps teams improve their agile, user-centered design practices – or helps them get started. Our goal is not just to build sustainable public services, but also to leave our teaming partners and customers more skilled and more confident in the future.
Technology Delivery at A1M
A1M Technology Delivery Practice staff meet client and user needs by planning, building, and maintaining solutions that involve programming and scripting. Our practice includes product managers, software engineers, and data analysts. We analyze government client challenges and identify how best to help the client meet their goals, which may involve custom code, low code, and no code approaches.
Technology Delivery Practice staff work in cross-functional, cross-organizational teams with designers and policy subject matter experts. We approach challenges with flexibility, patience, thoughtful communication, and solid best practices in agile product management and development. We value high-trust teams.
About this Role
As an A1M Salesforce Developer, you work openly and collaboratively on agile teams to contribute to the development of complex, scalable systems. You build components of user-centered applications. While you are comfortable working independently, you are eager to help improve team processes and help teammates learn and grow -- as they help you in turn.
Skills and Responsibilities
Technical capabilities
- Design, develop, and maintain code and configuration to fulfill business needs and deliver user-centered features.
- Contribute to components of more complex applications
- Use Salesforce programming languages and frameworks relevant to the client environment (e.g., APEX, Lightning Web Components, SOQL, etc).
- Create clean, testable, and maintainable code and configuration using version control and contribute to clear technical documentation
- Work with APIs, databases, or data pipelines to integrate and manage data across systems
- Build and maintain REST and SOAP integrations between Salesforce and external systems
- Employ an automation-first approach to reduce manual configurations within the Salesforce platform using custom Apex scripts, Robotic Process Automation, and declarative tooling
- Participate in deployment workflows, including CI/CD pipelines and cloud-based environments
- Ensure application security, performance, and reliability, including writing automated tests and monitoring system health
- Support applications and scripts in production, including debugging, monitoring, and issue resolution
- Apply agile methodologies to feature development and contribute to continuous improvement of team processes
- Learn and integrate new technologies and skills that support project goals
- Assist users with troubleshooting and resolving Salesforce platform issues, in partnership with dedicated Technical Support resources
- Explain work clearly, both verbally and in writing (such as in pull request descriptions and system diagrams), and ask good questions
Communication and collaboration
- Communicate about work projects and progress to peers, team leads, and supervisor with agreed-upon transparency and timeliness, including proactively sharing updates and questions.
- Actively participate in team processes, including offering ideas, providing feedback, and receiving and applying feedback.
Cross-domain understanding
- Work together with people in other practices and disciplines on projects, in writing and in conversation, with some support, to deliver completed work that meets user needs and team quality standards. For example, “speak their language” enough that both sides understand each other.
Government domain acumen
- Learn enough about project-relevant policy, historical or current context and domain areas to complete deliverables, with support that decreases over time.
- Awareness and respect for government-specific/domain-specific requirements, risks, and culture.
Qualifications
4 years of relevant professional experience.
Your portfolio or resume should demonstrate:
- Ability to write high-quality, working, and reusable code
- Proficiency in modern software development languages and systems (e.g., HTML, CSS, Javascript).
- Experience building custom solutions on the Salesforce platform working with Lightning Web Components, Apex Triggers, Apex Classes, Visualforce, and SOQL
- Comfort building REST APIs for external system integrations
- Application of object-oriented programming design patterns and Salesforce data modeling best practices
- Development of reporting and dashboards in Salesforce
- Meaningful experience contributing to secure and compliant software
- Capable of working with your team to navigate ambiguous environments and seek the clarity you need to do you work
- Communicating technical challenges or tradeoffs clearly and effectively on cross-functional teams
- Experience working on/with an Agile and SAFe team
Preferred:
- Experience working with a social impact-focused product team or in civic tech
- Experience working in regulated environments, such as in government or in companies in regulated industries
- Experience working with distributed, cross-functional teams, including product managers, designers, engineers, and subject matter experts
- Personal experience with government health and human services programs
- Working knowledge of Medicare, the ACA, MACRA, Medicaid, or CHIP
- Familiarity with SAFe and agile methodologies
- Experience working or integrating with legacy systems
- Experience working on large-scale applications and systems
- Experience working on consulting engagements
- Salesforce or related developer certifications, including: Platform Developer I or II, or Platform App Builder, Copado Fundamentals I or II
- Experience with Salesforce Service Cloud and case management implementations
- Familiarity with Salesforce Shield, AppExchange package review
Applicant requirements
- Our contracts require employees to work from the United States. That includes all 50 US states, the District of Columbia, and all US territories.
- A1M employees must have been residents in the United States for 3 of the past 5 years.
- Due to tax reasons, A1M employees cannot reside in New York state.
- You must already have legal authorization to work within the US and not require ongoing visa sponsorship to maintain legal authorization to work.
- You must be a permanent US resident.
- Because A1M employees have access to government data and systems, new hires will need to complete a Public Trust form. Public Trust is a type of background investigation, but it is not a security clearance. Depending on the role, you must complete either the Standard Form 85 (SF85) or 85P (SF85P) questionnaire. You will at the very least get asked questions about where you’ve lived, worked, went to school, military history, police records, and substance use. You’ll also need to have your fingerprints taken.
- Our partners primarily work on Eastern Standard Time (EST), and will require flexibility in your hours if you reside outside of EST. We do offer flexibility for non-work-related life responsibilities during the day.
- Active participation in client virtual meetings, including being on camera, is an essential function that helps strengthen trust and open communication.
Compensation and benefits
This is a fully remote full-time, permanent position. The salary range for this role is $95,000 – $125,000. This range is set by our contracts and reflects the full range for someone in this position over time, so you may not start at the top of the range.
A1M offers a benefits package that includes:
- Medical, dental, and vision coverage
- Life insurance, short-term disability, and optional voluntary benefits
- 401(k) retirement benefits with employer matching
- Four weeks of paid time off, seven company holidays, two personal days, and your birthday off
- Paid volunteer time
- Wellness reimbursements
- Budgets to support training, development, travel, and office supply needs
- Donations to a nonprofit of your choice upon hire and a few times throughout each year
Interview process
We typically have five rounds of conversations to help ensure every employee we hire is the right addition for us and that we’re the right fit for them. Each interview is about 45–60 minutes long.
- A1M Overview - We like to start off by getting to know more about you, how you work, what you are looking for in your next role, and what you’re passionate about. This is your opportunity to ask questions and get a feel for us as A1M. We’ll talk about our mission and vision, and what we hope to accomplish through the business. We’ll also cover some particulars about federal contracting that may affect the timelines of when folks can expect to start. We talk about the type of contracts we have, and how our team tends to work.
- Technical Assessment - If our work at A1M broadly matches what you’re looking for, we’ll set up time to get into the nitty-gritty of your technical skills. In this conversation, you’ll meet with one of our managers to walk through one or two projects in-depth that you feel are most relevant to A1M’s work so that we can get an in-depth understanding of your skill set and interests. Please be prepared to speak about one or two projects you feel are most relevant to the work of A1M.
- Values Interview - After the technical assessment, we’ll schedule a conversation focused on A1M’s core values. This interview helps us understand how you approach your work, collaborate with others, and align with the way we operate as an organization, including areas like impact, collaboration, relationship management, curiosity, and active listening.
- Project Overview - Based on what we’ve learned in our prior conversations, we will match your unique background and goals with the right opportunity. Members of the project team will share the day-to-day of the project to outline its vision, objectives, and team dynamics. This conversation ensures the specific position aligns with your career goals as well as ensuring you’ll be successful on the team.
- Offer - At this point, you’ve made it! You'll meet with our leadership to go over the offer letter and have a chance to ask any remaining questions.
Equal employment opportunity
A1M Solutions is building a culturally diverse and pluralistic organization committed to working in a multicultural environment where differences are valued and respected. Women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans are strongly encouraged to apply.
A1M Solutions is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
As a federal contractor and subcontractor, we certify that we do not operate any programs that violate any applicable Federal anti-discrimination laws.
EEOC: Know Your Rights: Workplace Discrimination is Illegal - Optimized for Screen Readers
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