Growth Lead

About Abby Care

Our mission is to redefine care for the most vulnerable. The healthcare system is failing the underserved. We are transforming the healthcare experience for low-income families through cutting edge technology and operations. Abby Care is a leading provider of home health services, dedicated to delivering compassionate, patient-centered care to families and individuals in the comfort of their homes.

What makes us the home health provider of the 21st century:

• Digital health integrations - We innovate to give our clinical teams superpowers. We build technology to decrease clinical administrative work and to improve the measurement of health outcomes.
• Clinical excellence - We strive to deliver the best-in class care to our families. Our culture encourages clinical growth and emphasizes quality in all our clinical processes.
• Family training and support - We believe that family care is key to a patient's wellbeing and health. Our care model incorporates family support into care plans.

The Role 

We're looking for a passionate and empathetic leader to join us as an Growth Lead. You will report to the IN General Manager. This is a Full-Time Hybrid opportunity based in Indianapolis, IN. In this role you will be responsible for driving state-wide growth strategies and leading multidisciplinary teams that facilitate patient acquisition, intake operations, documentation management, and preliminary clinical assessments.

Key Responsibilities:

• Lead Regional Growth Teams: Oversee multiple teams, driving efficiency and process improvements to enhance patient experience.
• Drive Partnerships & Referrals: Guide Business Development Associates in expanding partnerships, creating brand awareness, and optimizing resource allocation for growth.
• Optimize Intake Operations: Streamline the intake process to ensure efficient lead management, accurate data collection, and timely qualification.
• Manage Document Collection: Oversee teams handling documentation review to qualify families for our program.
• Leverage Data & Analytics: Use data-driven insights to refine strategies, optimize processes, and drive growth.
• Ensure Cross-Functional Alignment: Collaborate with the General Manager and other departments to align growth strategies with state objectives.
• Champion Operational Excellence: Establish workflows and maintain consistent execution across growth teams.

The Requirements: 

• At least 1-3 years of operational leadership experience, preferably in healthcare, community outreach, or growth/sales-oriented roles.
• Experience leading multi-disciplinary teams in fast-paced environments.
• Proven track record of developing and implementing strategic initiatives while maintaining excellent day-to-day execution.
• Strong analytical skills with experience using data to drive decision-making and process improvement.
• Excellent communication skills, both with team members and external partners.
• Deep empathy and emotional intelligence, with genuine passion for helping underserved communities.
• Must reside or be willing to permanently relocate to the Greater Denver Area, where the position is based and be willing to travel within the state regularly.

Who We're Looking For

This role would be a fit for you if you have the following:

• Pride in being the jack-of-all trades.
  • Everyone has heard of the ‘a jack of all trades is a master of none’ quote. However, what most people missed is the second half of the quote ‘a jack of all trades is a master of none, but oftentimes better than a master of one’. You know this, and it’s your superpower.
• Operational excellence.
  • Strategy is 30%, and execution is the other 70% that gets you to the finish line. Your uncanny advantage is your strong strategic thinking coupled with your speed for execution. For teams you work with, you are known for bringing operational velocity - which is speed with a clear direction.
• Intellectual horsepower.
  • You’re deeply motivated to solve a human problem. Human problems are often complex, so you take inspiration from history or philosophical frameworks to guide your decision making.
  • You can tackle the Gordian knot. You know when clever problem-solving is needed and at other times, when brute-force problem-solving is the only way.
• Execution horsepower.
  • You take pride in getting things done and delivering great work.  For teams you work with, you are known for always exceeding expectations and raising the bar for yourself and for everyone else.
• Compassion for underserved families.
  • You truly view this as an opportunity to help the most vulnerable. Low-income families are often turned away from care and treated with little respect in healthcare. You’re fired up to flip this narrative!
• Team-player and beginner's mindset.
  • You thrive in a team and are willing to learn. You are willing to admit mistakes and have an open mindset to new avenues of problem-solving.
• Force of nature.
  • You take extreme ownership. There are no tasks or problems that are beneath you - even the most unsexy or complex.
  • You are able to drive critical goals under ambiguity and constraints.

Our Value Prop to You

• Environment for growth and learning. You will have the opportunity to drive great impact and gain exposure to all functions of the company. At Abby Care, you can flex multiple realms of your interpersonal skillset and creativity.
• An energizing, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We don't believe in bureaucratic nonsense.
• A purpose-driven organization. Everyone at Abby Care embodies our mission and is proud of the work we do. You will be a key part of our team
• Propel innovation in healthcare. We are leading the change in healthcare against traditional players and outdated systems. You’ll be able to operate in a fast-paced environment and iterate.

 

This is a Full-Time role with an estimated annual salary range of $80,000 - $85,000 + bonus potential.