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Global Product and Process Specialist

Campinas, Brazil

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About BEES  

BEES is an e-commerce and SaaS company created by AB InBev on a mission to transform the traditional sales model by putting customers at its heart. Whether you are a small to a medium-sized retailer or a supplying partner, BEES provides you with the tools, data, and insights you need to help your business thrive.   

Today, more than 4 million+ retailers across 20+ countries use BEES every month to browse for products, place orders, earn rewards, arrange deliveries, manage invoices, and access business insights all from one place.   

Learn more on how BEES keeps business buzzing at www.bees.com 

We are hiring a highly skilled and motivated Global Product and Process Specialist to be a global capability leader, tracking the performance and facilitating the implementation of our commercial strategy and critical processes in our main markets. This role requires a strategic thinker with strong leadership abilities, excellent communication skills, and a passion for driving continuous improvement. The ideal candidate will be proficient in English, Portuguese, and Spanish, and will be based in São Paulo, SP.

 

ROLES AND RESPONSABILITIES:

  • Serve as the primary point of contact for ABI countries and operations in multiple continents
  • Analyze KPIs, define action plans, and monitor progress to drive improvements
  • Drive meetings, presentations, and track action plans with the countries.
  • Conduct process mapping, define clear process parameters, and implement continuous process improvements
  • Align monthly strategy with markets
  • Monitor new market expansions and provide support with product and process implementation
  • Share Best Practices among markets
  • Lead pilot projects with operations teams

Stakeholders & Performance visibility

  • Lead and maintain a high level of communication and interaction with local and global teams.
  • Prepare and present performance reports to local and global leadership
  • Track record of achieving targets and goals.

Product & Data

  • Gather customer feedback and requirements, collaborating with the Product team to address them
  • Partner with the business director to prioritize product backlog – acting as the pillar owner for country-specific requests
  • Collaborate with Product and Design teams on feature discovery and activation with Bus
  • Partner with the data team for KPI tracking and reporting

REQUIRED QUALIFICATION

  • High proficiency in English (Fluent), Portuguese (Fluent), Spanish (Intermediate)
  • Location: São Paulo – SP
  • Commercial experience (sales), experience in project management or process mapping is a plus
  • Excellent verbal and written communication skills and foster positive business relationships
  • Ability to work well across multiple stakeholders across different cultures
  • Continuous improvement and learning mindset
  • Ability to analyze data and identify opportunities and develop creative solutions
  • Proactivity, accountability, self-organization, and ability to perform multiple tasks are essential
  • Advanced Excel and PowerPoint skills for compiling reports and data analysis

• Technical skills desirable, to assist product or service usage in markets (SQL, python)

What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com 

 

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Demographic Brazil

ABInBev is committed to creating a diverse and inclusive workforce and culture. We conduct confidential surveys to better understand & ensure we provide equal opportunity throughout our end-to-end recruitment process. Individuals seeking employment at ABInBev are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

When you apply to a job on this site, the personal information contained in your application will be collected by ABINBEV SERVICES LLC. Your personal information will be processed in accordance with the law for the purposes of managing ABINBEV’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

On a voluntarily basis and subject to receiving your express consent, you’ll be asked demographic questions about your ethnicity, gender, sexual orientation and ability status. We collect this information for the purposes of supporting a diverse and inclusive workforce - it will not be considered in the hiring process or thereafter and all information will be reviewed collectively rather than individually. We won’t sell or share this information with third parties, but please note that we use Greenhouse Software Inc to manage the recruitment and hiring process on our behalf.

Your personal information will be retained by us for 2 (two) years from collection. You have the right to request access to your personal information, to request that your personal information be rectified or erased, and to request that processing of your personal data be restricted at any time. You can do so by contacting https://contactus.ab-inbev.com/ if you are located outside Europe, and emailing abi-team@firstprivacy.com if you are located in Europe. We expect that our procedures will deal fairly and promptly with your request. However, if you remain dissatisfied, you have the right to lodge a complaint with your local data protection authority.

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