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Operations Specialist

São Paulo, Brazil

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the role

As an Operations Specialist, you will be the operational owner of strategic partners' digital presence within the BEES platform, helping some of the largest consumer goods companies maximize their commercial performance through our marketplace ecosystem.

You will work cross-functionally with Product, Technology, Commercial, Customer Success, and Operations teams to execute digital initiatives, coordinate partner projects, and ensure an exceptional end-to-end experience. Acting as the main point of contact for your assigned partners, you will drive commercial execution, monitor performance, translate data into actionable insights, and support partners throughout their digital transformation journey.

This role is ideal for someone who enjoys combining project coordination, stakeholder management, operational excellence, and data-driven decision-making in a fast-paced environment.

What you'll do:

  • Own the day-to-day management of strategic partners' online operations within the BEES platform, ensuring an excellent digital experience.
  • Manage the setup and ongoing maintenance of partner stores, including digital communications, promotions, catalogs, campaigns, in-app content, pop-ups, Club B initiatives, and other commercial assets.
  • Coordinate cross-functional stakeholders across Product, Technology, Commercial, Customer Success, and Operations to ensure successful project execution and on-time deliveries.
  • Act as the main operational point of contact for assigned partners, supporting their digital transformation journey and ensuring alignment with business objectives.
  • Build and manage commercial calendars, prioritizing initiatives and ensuring accurate execution within the platform.
  • Monitor business performance, analyze operational and commercial metrics, and identify opportunities to improve partner results.
  • Develop reports, dashboards, and data-driven recommendations to support decision-making and optimize commercial performance.
  • Present performance updates, insights, and action plans during recurring business reviews and governance meetings with internal stakeholders.
  • Continuously identify process improvements and operational efficiencies to enhance partner experience and execution quality.

What you'll need:

  • Bachelor's degree in Business Administration, Marketing, Economics, Engineering, Data Analytics, Information Systems, Computer Science, or related fields.
  • Good communication in English.
  • Experience working with cross-functional stakeholders and managing multiple priorities simultaneously.
  • Strong analytical and logical reasoning skills, with the ability to translate data into business insights and actionable recommendations.
  • Excellent organizational, communication, and project coordination skills.
  • Experience supporting digital commerce, marketplace, retail media, commercial operations, e-commerce, customer success, or similar business environments.
  • Advanced Microsoft Excel skills.
  • Ability to analyze business data and performance metrics to support strategic decisions.
  • Knowledge of Power BI — nice to have.
  • Basic knowledge of SQL or Python for data querying and analysis — nice to have.
  • Results-oriented mindset with a strong focus on customer experience and operational excellence.

What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com 

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Demographic Brazil

ABInBev is committed to creating a diverse and inclusive workforce and culture. We conduct confidential surveys to better understand & ensure we provide equal opportunity throughout our end-to-end recruitment process. Individuals seeking employment at ABInBev are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

When you apply to a job on this site, the personal information contained in your application will be collected by ABINBEV SERVICES LLC. Your personal information will be processed in accordance with the law for the purposes of managing ABINBEV’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

On a voluntarily basis and subject to receiving your express consent, you’ll be asked demographic questions about your ethnicity, gender, sexual orientation and ability status. We collect this information for the purposes of supporting a diverse and inclusive workforce - it will not be considered in the hiring process or thereafter and all information will be reviewed collectively rather than individually. We won’t sell or share this information with third parties, but please note that we use Greenhouse Software Inc to manage the recruitment and hiring process on our behalf.

Your personal information will be retained by us for 2 (two) years from collection. You have the right to request access to your personal information, to request that your personal information be rectified or erased, and to request that processing of your personal data be restricted at any time. You can do so by contacting https://contactus.ab-inbev.com/ if you are located outside Europe, and emailing abi-team@firstprivacy.com if you are located in Europe. We expect that our procedures will deal fairly and promptly with your request. However, if you remain dissatisfied, you have the right to lodge a complaint with your local data protection authority.

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