Back to jobs
New

Regional Vice President of Operations - Personal Caregiving

Remote (Ohio, United States)

About AbriCare

AbriCare was founded with the mission to put caregivers first. The best care for clients starts with supporting the people who deliver it.

AbriCare is positioned to become a next-generation leader in one of the largest, fastest-growing, and most fundamentally broken sectors in U.S. healthcare: access to Personal Care Services (PCS) to enable independent living at home. The company exists to solve a structural workforce crisis that is driving unmet demand, avoidable nursing home placement, and deteriorating outcomes for millions of frail seniors and adults with disabilities. The market is vast, fragmented, and accelerating a $75B+ addressable market growing 8–10% annually, with demographic inevitability as the driver (exploding 80+ population, shrinking family caregiver base). States aggressively rebasing toward Home and Community Based Services (HCBS) due to cost pressures, outcomes data, and member preference — materially advantages PCS as the lowest-cost, highest-impact LTSS modality. Medicaid-funded Personal Care Services (PCS) represents the largest covered patient base that AbriCare will proudly serve, with an opportunity to deliver PCS offerings to VA and private-pay members as well.

AbriCare’s model is straightforward and powerful: fix the caregiver experience, modernize operations with technology-enabled infrastructure, and activate the home as the new front line of care coordination. AbriCare exists to:

1. Enable vulnerable seniors and adults with disabilities to remain independent at home, avoiding high-cost institutionalization. 

2. Elevate the caregiver workforce, a historically undervalued labor pool that experiences >60% annual turnover sector-wide.

3. Deliver material value for Medicaid and managed care organizations through reliable fulfillment, consistent documentation, rising-risk detection, and improved outcomes.

This is an opportunity to join the leadership team of a company that directly affects the highest risk, highest-cost members in Medicaid and Medicare — the 6–10% of beneficiaries who account for ~35%+ of spend. 

Position Summary

The Regional Vice President Operations is a strategic and operational leader responsible for the oversight, performance, and growth of a multi-site Personal Care Services (PCS) division. This role ensures high-quality service delivery, regulatory compliance, financial performance, and employee engagement across assigned markets. Reporting to the Chief Operating Officer, the RVP Operations will establish and scale the foundational operating framework for new agency launches across the state, build and develop high-performing agency-level teams, and drive consistent performance and accountability statewide.

Key Responsibilities

Future Operational Leadership

  • Provide strategic and day-to-day leadership to multiple PCS locations, ensuring consistent implementation of best-in-class care delivery models.
  • Drive operational efficiency and effectiveness through the implementation of standardized workflows, KPIs, and continuous improvement initiatives.
  • Collaborate with clinical leadership to maintain high-quality, client-centered care and compliance with state/federal regulations and payer requirements.

Financial Management

  • Develop and manage divisional budgets, forecasts, and P&L statements.
  • Identify opportunities to improve margin and revenue through service line expansion, geographic growth, payer diversification, and cost optimization.
  • Monitor billing and reimbursement processes to ensure accuracy and timeliness.

Team Leadership & Talent Development 

  • Hire, train, mentor, and evaluate performance of local branch leadership and operational staff.
  • Foster a culture of accountability, employee engagement, and mission-alignment.
  • Implement succession planning and leadership development across the division.

Client & Caregiver Experience

  • Champion initiatives that improve client satisfaction, caregiver retention, and service reliability.
  • Oversee resolution of escalated client or caregiver issues, ensuring a compassionate and timely response.

Regulatory Compliance & Risk Management 

  • Ensure compliance with state-specific PCS regulations, licensing requirements, and internal quality standards.
  • Lead readiness for audits, inspections, and accreditation surveys.

Growth & Business Development

  • Partner with Business Development teams to identify and capitalize on market expansion opportunities.
  • Support the launch of new programs or service lines (e.g., specialized populations, private pay).
  • Build and maintain strategic relationships with referral partners, payers, and community stakeholders.

Qualifications

Education & Experience

  • Bachelor’s degree required; Master’s in Healthcare Administration, Business, or related field preferred.
  • 15+ years of progressive operational leadership in home care, PCS, or healthcare services.
  • Multi-site management experience required; prior responsibility for a large geographic territory or multi-state region preferred.
  • Deep knowledge of Medicaid waiver programs, HCBS regulations, and payer landscape.

Skills & Competencies

  • Exceptional leadership, communication, and interpersonal skills.
  • Strong financial acumen and experience managing budgets and P&Ls.
  • Data-driven decision-maker with ability to leverage KPIs to drive outcomes.
  • Passion for mission-driven work and improving quality of life for vulnerable populations.
  • Willingness to travel regularly within the division.

Compensation & Benefits

  • Competitive base salary with performance-based bonus opportunity
  • Health, dental, vision insurance; 401(k)
  • Generous PTO and paid holidays

Create a Job Alert

Interested in building your career at Abricare, Inc.? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

 

 

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Abricare, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.