Back to jobs
New

Scheduling Coordinator – Healthcare / Home Care

North Kansas City, MO

 

The Scheduling Coordinator – Healthcare / Home Care plays a critical role at AbriCare, serving as the operational hub for caregiver scheduling and daily service coordination. This position is responsible for building and managing caregiver schedules, maintaining client coverage, responding quickly to call-outs and last-minute changes, and proactively resolving staffing gaps to ensure continuity of care.

We are specifically seeking a highly experienced workforce scheduler who is comfortable managing a fast-moving, high-volume schedule with multiple competing priorities. Strong scheduling experience is the primary focus of this role. While home care or healthcare experience is preferred, we are also interested in candidates with substantial staff scheduling experience in other complex, high-volume environments.

In addition to scheduling, this position supports day-to-day branch operations and works closely with the Branch Director, caregivers, clients, and clinical team. The Scheduling Coordinator is also expected to step in as a hands-on caregiver when coverage gaps arise, making flexibility and a willingness to work across functions essential to success.

The Scheduling Coordinator serves as the operational backbone of daily service delivery, ensuring smooth coordination between clients and caregivers while upholding AbriCare’s standards of reliability, professionalism, and compassion.

What You’ll Do

Scheduling & Service Coordination

  • Build, maintain, and adjust client and caregiver schedules using the organization’s electronic medical record (EMR) system.
  • Manage high-volume scheduling activity, including open shifts, call-outs, availability changes, last-minute requests, and urgent coverage needs.
  • Proactively identify and resolve coverage gaps before they impact client service.
  • Match caregivers to clients based on availability, location, skills, compatibility, preferences, and care requirements.
  • Communicate schedules, assignments, and changes promptly to caregivers, clients, and branch leadership.
  • Coordinate caregiver coverage across multiple clients, shifts, and competing priorities.
  • Partner with the Branch Director and Clinical team to ensure staffing aligns with client needs and care plans.
  • Maintain accurate scheduling and caregiver information within the EMR.

Caregiver Support – As Needed

While scheduling is the primary focus of this position, the Scheduling Coordinator must be willing to provide direct Personal Care Services when coverage is unavailable. This may include assisting clients with activities of daily living (ADLs), companionship, meal preparation, light housekeeping, mobility assistance, and other services outlined in the client’s care plan.

Required Qualifications

  • High school diploma or GED required.
  • Minimum of 2 years of staff/workforce scheduling experience involving shift coverage and employee assignments.
  • Demonstrated experience managing high-volume schedules, call-outs, open shifts, and last-minute staffing changes.
  • Strong organizational, problem-solving, communication, and follow-through skills.
  • Experience using scheduling, workforce management, EMR, or similar technology.
  • Willingness and ability to provide direct caregiver support when coverage needs arise.

Please note: We are seeking candidates with workforce scheduling experience—not primarily patient or appointment scheduling.

Preferred Qualifications

  • Home care, home health, healthcare staffing, senior living, behavioral health, or other high-volume workforce scheduling experience.
  • Experience coordinating a field-based workforce.
  • Familiarity with WellSky or a similar scheduling/EMR platform.
  • Knowledge of Medicaid, Missouri HCBS programs, MO DHSS systems, or Electronic Visit Verification (EVV).

Compensation and Benefits

  • Competitive hourly compensation, commensurate with experience and qualifications.
  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement plan
  • 3 weeks of paid time off
  • 6 paid holidays
  • Professional development and training opportunities
  • Opportunity to make a meaningful impact in the local community

Additional Details

  • Standard work hours: Monday–Friday, 8:00 AM–5:00 PM CST
  • Occasional after-hours coordination may be required for urgent scheduling needs.

If you’re an experienced workforce scheduler who thrives in a fast-paced environment, enjoys solving complex coverage challenges, and wants your work to directly impact the quality and reliability of care delivered to clients, we’d love to hear from you.

 

Create a Job Alert

Interested in building your career at Abricare, Inc.? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...
What caregiving, home care, healthcare, or safety-related training, licenses, and/or certifications do you currently hold? Please select all that apply. *
What types of professional scheduling experience do you have? (Select all that apply) *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Abricare, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.