Training Administrator

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care. 

Position Summary: 

 The Training Administrator is responsible for the coordination, implementation, and maintenance of training and continuing education (CE) activities through internal Learning Management Systems (LMS) such as the Accanto Learning Center and CE-Go. This role supports both live and self-paced educational programs, manages system enrollments, ensures compliance with accreditation requirements, and provides high-level administrative support to internal teams and external speakers.

Duties and Responsibilities: 

Accanto Learning Center & CE-Go Administration

• Update course banners and promotional graphics in the Learning Center (using Canva or similar tools).
• Create and publish training courses (live and self-paced) in the Learning Center and CE-Go.
• Establish and maintain course content, including evaluations, surveys, and CE certificates.
• Enroll employees in courses manually and via automated onboarding processes.
• Troubleshoot login and access issues for learners.
• Serve as the primary point of contact for the Learning Center vendor and CE-Go support.
• Generate and distribute reports for audits, internal reviews, and administrative needs.

Continuing Education (CE) Program Management

• Build and administer CE courses in CE-Go, including speaker management and registration page setup.
• Create speaker submission forms and coordinate the collection of presentation materials.
• Ensure all CE programs meet accreditation requirements (APA, NBCC, etc.).
• Prepare and send pre-webinar communication, including Zoom links and PowerPoint requests.
• Host and support live CE sessions and conduct technical run-throughs with speakers.
• Convert live CE sessions into home study versions and manage content uploads.

Speaker & Event Coordination

• Coordinate speaker scheduling, including tech rehearsals and presentation logistics.
• Send pre- and post-event emails to speakers and attendees.
• Add events to speakers’ calendars and ensure timely communication of expectations.
• Update Canva banners, CE-Go course details, and internal calendars as events are rescheduled.

 Marketing & Promotion

• Create flyers and promotional materials for CE events.
• Collaborate with internal teams to promote trainings via newsletters and other communication channels.
• Develop scripts and communication assets to support CE event engagement.

 Compliance & Reporting

• Maintain accurate attendance and completion records for audit purposes.
• Complete yearly CE reporting for accrediting bodies (e.g., APA).
• Prepare documentation for NBCC’s three-year audit cycle.
• Log event details, including date, title, audience, and CE credit hours.

 Catalog & Documentation Management

• Create and maintain an up-to-date training course catalog annually.
• Document and archive training sessions, recordings, and participant data.
• Assist with internal training meetings and respond to CE-related inquiries.

Education Qualifications:

• Associate’s or bachelor’s degree in education, Communications, Human Resources, or related field.

Professional Qualifications:

• 2+ years of experience in training administration, LMS management, or continuing education coordination.
• Proficiency with LMS platforms (e.g., CE-Go, Relias, Cornerstone, or similar).
• Strong administrative, organizational, and time management skills.
• Proficient in Microsoft Office Suite and Canva (or equivalent design tool).
• Familiarity with CE accreditation requirements (APA, NBCC, etc.), preferred.
• Experience working with Zoom and webinar hosting tools, preferred.
• Background in adult learning, instructional design, or educational technology, preferred.

Workplace Environment: 

• Hybrid or remote work options available.
• Occasional evening or early availability for live CE events or technical run-throughs.
• Ability to work on a computer for extended periods of time.  
• Ability to adjust to workflow pace that fluctuates.  

Competencies:

• Detail-oriented with strong problem-solving skills.
• Excellent verbal and written communication.
• Ability to manage multiple priorities and deadlines.
• Customer-service mindset when working with employees, speakers, and vendors.
• Comfortable with tech platforms and digital workflows.

What we offer: 

Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.  

For full-time employees, we offer: 

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) 
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed) 
• Short-term and long-term disability insurance 
• Company-paid life insurance 
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation 

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.