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System Administrator

Cork, Cork, Ireland

Position Overview: 

As a System Administrator you will be responsible for supporting a large client for our professional services team. You will primarily help maintain, support, and build our Windows systems. We are looking for an individual who is skilled in Windows operating systems, passionate about what they do, organized, detail-oriented, and a team player!

Location:  This role will be remote from Cork, Ireland

Reports to: Engineering Manager, SRE

Travel ✈️ Requirement: None

What you’ll be working on: 

  • Environment/Infrastructure 
    • Evaluate environment and implement standards according to best practices 
  • Operations 
    • Build and deploy Window Server images in AWS, Azure and VMWare environments 
    • Performance tuning and general maintenance of Windows Servers 
    • Perform direct / query-based deployment of patches, Microsoft updates, device drivers, and applications to servers on the network using approved automation tools and producing success / failure reports for the deployment 
    • Manage and maintain a global environment of ~5,000 endpoints, with over 15 supporting infrastructure sites servers 
    • Create documentation on system designs, procedures, processes, and changes 
    • Work with vendors and application owners as needed to resolve issues 
    • Communicating day-to-day activities, operational challenges, or general feedback to management through defined reports and regular meetings 
    • Responsible for special projects related to assignments, customer needs, or service management requirements 
    • Periodic participation in an after-hours on-call rotation supporting production environments 24x7 
    • Ability to learn and adapt SRE practices and actively promote a DevOps culture 

What you bring to the role: 

  • 3+ years of experience building, managing and maintaining Window Server operating systems. 
  • 3+ years of experience with managing Microsoft Active Directory (AD). 
  • Experience deploying customized applications and security patches utilizing Microsoft SCCM with Task Sequences, Microsoft Windows Server Update Services (WSUS), and Group Policies. 
  • Automation/scripting experience using PowerShell, Windows Management Instrumentation (WMI), Bash, or Ansible. 
  • Solid understanding of networking concepts including TCP/IP, DNS, DHCP, IPAM, host firewalls, and load balancing. 
  • Must be able to work in a matrixed organization. 
  • Must be able to articulate technologies and solutions to all levels of customer and contract personnel. 
  • Periodic travel to Dallas (TX), Orlando or Fort Lauderdale (FL) may be required for this role. 

Perks & Benefits:

  • Competitive compensation package, because your hard work deserves recognition; 
  • 4-week Paid Time Off for the first 3 years, with increasing accrual afterward – so you can go “OOO” and take that vacation you’ve been dreaming of 😎; 
  • 8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference, made easy. 
  • Take advantage of our 6-week paid Parental Leave to focus on what matters most during significant family moments; 
  • Gain unlimited access to Udemy for Business to support ongoing learning and career development; 
  • Prioritize mental well-being with resources like the Calm app, our robust EAP program, and Teledoc Mental Health services; 
  • Enjoy a flexible work schedule that aligns with your team’s schedule . 

LIFE at accesso:

 
At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives 🙌 with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
 
We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success. Learn more about Diversity & Inclusion at accesso. You can review our candidate privacy statement here: Candidate Privacy Statement
 

ABOUT accesso

Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.

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At accesso, we celebrate the diverse perspectives of our team members, and are dedicated to fostering a culture centered around inclusivity and belonging 💚

To help us on this mission, we invite you to participate in this brief, entirely optional survey. Please be assured that any information shared is strictly confidential and will in no way impact your candidacy for current or future roles. We're simply eager to learn more about our diversity and inclusion strides, and your insights are key piece to the puzzle.

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